I just wanted to thank Eric and the rest of the 900 Global staff for the great customer service. My first 900 Global purchase was a pair of sport deluxe shoes, which started to tear the first week I wore them. The shop I had purchased them from is 2 hours away, so I was unable to get to there to return them. After contacting 900 Global, Eric asked me to send him some pictures of the defect. After viewing them he apologized for the inconvenience and sent out a pair of replacement shoes. I just wanted to thank Global for backing up their product and providing excellent customer service. As a result, this will not be my last 900 Global purchase. Thanks again guys!