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Author Topic: Great customer service  (Read 2460 times)

zonepro

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Great customer service
« on: May 12, 2008, 11:47:01 PM »
I just wanted to thank Eric and the rest of the 900 Global staff for the great customer service.  My first 900 Global purchase was a pair of sport deluxe shoes, which started to tear the first week I wore them.  The shop I had purchased them from is 2 hours away, so I was unable to get to there to return them.  After contacting 900 Global, Eric asked me to send him some pictures of the defect.  After viewing them he apologized for the inconvenience and sent out a pair of replacement shoes.  I just wanted to thank Global for backing up their product and providing excellent customer service.  As a result, this will not be my last 900 Global purchase.   Thanks again guys!

 

MC

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Re: Great customer service
« Reply #1 on: May 13, 2008, 10:40:15 AM »
I agree. I ordered a Break Pearl while they were on back order, and over the next couple of weeks checked with Eric repeatedly to see if it had been shipped. He responded back each time and was great to deal with.
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AMP750

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Re: Great customer service
« Reply #2 on: May 13, 2008, 03:27:46 PM »
Yes Eric is great to return emails and help you with any products and orders.
I ordered 2 shirts and a Break Pearl and a Code and they were shipped the very next day.
Great Customer service!!!
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If you knock down 10 pins always smile,no matter how they fell. An X on the 1st ball is 1 step closer to 300.
If you knock down 10 pins always smile,no matter how they fell. An X on the 1st ball is 1 step closer to 300.

newguy

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Re: Great customer service
« Reply #3 on: May 14, 2008, 10:58:50 AM »
zonepro AKA Eric Thomas.
AMP750 AKA Thomas, Eric

we are all on to you.

batbowler

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Re: Great customer service
« Reply #4 on: May 14, 2008, 11:04:28 AM »
Phil, I hope you have good insurance/worker's comp for Eric's shoulder injury from patting himself on the back so much! lol
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AMP750

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Re: Great customer service
« Reply #5 on: May 14, 2008, 10:24:52 PM »
Sorry AMP 750 is not Eric Thomas!!
Sorry to break up that game!!
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If you knock down 10 pins always smile,no matter how they fell. An X on the 1st ball is 1 step closer to 300.
If you knock down 10 pins always smile,no matter how they fell. An X on the 1st ball is 1 step closer to 300.

zonepro

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Re: Great customer service
« Reply #6 on: May 15, 2008, 08:56:27 AM »
Yeah, not Eric Thomas here either, sorry.

dogman666

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Re: Great customer service
« Reply #7 on: May 15, 2008, 09:10:59 AM »
Don't call me Amp Eric!