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Author Topic: Darkness cracking - Great Customer Service  (Read 4048 times)

Jorge300

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Darkness cracking - Great Customer Service
« on: September 10, 2014, 10:52:57 AM »
Has anyone else had any issues with the Darkness cracking? I bought one when they had their rollout special. Had it drilled and used it at the end of the Winter Season, including at the USBC Open. I had it in my bag for the summer and when I went to pull it out for league this week, saw a crack coming from the thumb hole (switch grip drilled thumb). Just wondered if I am alone in this or if others have seen any issues. Appreciate the feedback. Thanks.
« Last Edit: October 06, 2014, 10:08:02 AM by Jorge300 »
Jorge300

 

Impending Doom

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Re: Darkness cracking
« Reply #1 on: September 10, 2014, 11:25:10 AM »
I haven't had any issues with mine. Send TJ a picture of it and he'll make a decision.

Jorge300

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Re: Darkness cracking
« Reply #2 on: September 11, 2014, 10:41:19 AM »
Thanks for the help and info Impending Doom.
Jorge300

Impending Doom

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Re: Darkness cracking
« Reply #3 on: September 11, 2014, 10:58:35 AM »
My pleasure, my man.

Monster Pike

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Re: Darkness cracking
« Reply #4 on: September 12, 2014, 11:04:51 PM »
Has anyone else had any issues with the Darkness cracking?

No, but once I woke up at the crack of dawn...  had to turn my head...  :o  :P

Impending Doom

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Re: Darkness cracking
« Reply #5 on: September 13, 2014, 10:59:29 AM »
Has anyone else had any issues with the Darkness cracking?

No, but once I woke up at the crack of dawn...  had to turn my head...  :o  :P

PhDs don't usually wake up early??

Jorge300

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Re: Darkness cracking - Great Customer Service
« Reply #6 on: October 06, 2014, 10:10:17 AM »
Just wanted to give an update.
 
I heard from homas at 900Global. They are sending a replacement for the Darkness that cracked. I can't say enough good things about the customer service at 900Global/AMF300. Keep up the great work ladies and gentlemen.
 
A huge thanks to Impending Doom for his help and to Thomas at 900Global. Thank you gentlemen.
« Last Edit: October 06, 2014, 02:14:30 PM by Jorge300 »
Jorge300

Impending Doom

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Re: Darkness cracking - Great Customer Service
« Reply #7 on: October 06, 2014, 11:37:31 AM »
Jorge,

Glad to hear that 900 Global is taking care of you.