I bought some balls from him, as well as a few friends. It is true that he is not a "bowling" person, and he admitted as such. He gave us a very good price, and so far the balls I had drilled were top quality. He did his research, got some info from knowledgeable bowlers and wrote down the info on a ball list that he readily showed to anyone who had questions. For the money spent, and the service, it was definitely worth the trip. BTW, he left the current place, and hasn't set up in the new place yet. Also, if you want 15 lb equipment, you are SOl, unless you want a AMF Hawk, the only 15's he has left. 16s and 12 are plenty.