I have a Radical Double Tote I bought in August, and Wednesday after bowling, one end that the strap attaches to ripped. I can get a new one under warranty, but I have to pay shipping back to them, and, if they determine it was my fault, I would also have to pay to have it shipped back to me.
It should be a simple fix, I would think anyone with a heavy duty sewing machine could fix it better than new. I am figuring that would probably be cheaper or about the same price as shipping it across the country.
Anyone had this problem? Should I just go to a normal place that does alterations on clothes, or is there another type of place I should look for? I am clueless on what that might be.
Thanks!