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Equipment Boards => Bags, Shoes, Accessories => Topic started by: trusno1 on January 30, 2007, 05:35:20 PM

Title: columbia hi-roller 4 strap trouble
Post by: trusno1 on January 30, 2007, 05:35:20 PM

i purchased a new columbia hi roller 4 about a year ago and the shoulder strap has started to rip around the logo patch on top of the strap.  i tried to email columbia for some help but  have not had a response. this was 3 weeks ago.  anyone out there had to deal with columbia on quality issues and gotten them resolved?

Title: Re: columbia hi-roller 4 strap trouble
Post by: jdhaze on January 31, 2007, 01:51:32 AM

I had an issue with my hi roller 4 ball bag too and resolved it by calling them over the phone.  Its much harder to avoid or shrug off than emails.  I just called information for the number at the time.

JD