I wish I could give you an update on the note I sent to TJ for the 3G Tour Ultras, but he never replied. Those of you who know me know I run a customer service department, and e-mail replies are crucial from a service perspective. Perhaps I have the wrong e-mail address? If I have the right address, this is lousy customer service. If you can't even take care of a customer that is trying to send you their money, how can you take care of someone that you have to convince in the first place?
This is the antithesis of what I received from Buddy's and Radical a few months ago. Obviously I cannot repay a negative customer service experience with buying their product, no matter how much I've enjoyed it over the years. Still looking for recommendations on a replacement brand.
Anyone?