Remember my ugly "Predator Inferno"? A Brunswick representative who shall remain anonymous decided that I had been misled when I purchased this ball online from an ebay seller (who will also not be named) who SHOULD have sold it as an off-color blem and "erroneously" sold it as a first quality ball. Now, even though I drilled this ball and have owned it for quite a while, Brunswick sent me another ball for no charge. That's what I call CUSTOMER SERVICE! That's just one small reason among many that I throw Brunswick equipment. You might now notice the phrase "off color" prominently displayed in the ball description on some Infernos for sale on ebay. Wonder why?? Perhaps when the supplier barks, the retailers listen?

I have not dealt with them in recent times, but several years ago I lost a bridge and two finger holes in a Danger Zone to serious cracking.
They sent me a new one, no problem.

I throw a LOT of Brunswick equipment, and have not had any more problems.

Still have the replacement DZ, too!
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Ability is what you're capable of doing.
Motivation determines what you do.
Attitude determines how well you do it.
 - Lou Holtz

Mine was beyond "muddied". It was just downright butt-ugly with a huge orange blotch. It should have been sold as a blem.