Truth,
The curring time has been increased in order to allow the ball to settle before engraving is done, thus, the raised engraving problem has been solved.
Believe me folks, we're seeing way less warranty returns these past 6-8 months than we ever did in the previous 3 years I've been with Brunswick. The Mexico plant people have already solved several long-standing issues that Brunswick dealt with for years. Low cost does not always equal low quality. Lower cost manufacturing in Mexico reflects more that the cost of living is much less down there, rather than subpar quality standards.
There will always be those that knock us for moving, more so for the enjoyment they get out of it rather than the "support U.S. jobs" kick they pretend to be on, or the anti-Brunswick attitude they had before, and still have. This move was just amunition for those folks. In reality, we're making a better all around product down there now that we're past the start-up issues. As for the delays in getting some product, we're making many of our own cores for the first time ever and that too has it's trial and error stages. The improvements in that area have made great strides in the past 4-6 months. They're just getting better and better every month.
If you want to hate, you can hate, but if you want a good product, we got it. And, we really appreciate those that have stuck by us during this transition, staying away from the belittling remarks. We also respect all of the comments that are made in a constructive manner that show true desire to help us improve. Positive AND negative feedback makes us better, I just don't understand the need to be hatin'.
RoB LaW
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I'm gettin' old, I'm hurtin', but I've got Brunswick balls.......Color me competitive.