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Author Topic: Blem Question  (Read 4020 times)

ShoreLefty

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Blem Question
« on: May 03, 2009, 01:10:36 AM »
So I had a customer bring me a Maxxx sone that he had received as a replacement for his other Maxxx Zone that had cracked.  The conversation starts out as him wanting me to scuff it to hook more, then the conversation turns to how much his other MZ hooked and this one isn't.  So i look at the ball and the pin to cg distance is only about 1 1/2" but the pin is above the ring finger.  Me noticing this I decide to weigh the ball.  Turns out finger/thumb was fine, however, it had 1 1/4 oz. side weigth.  This is not a customer of mine.  I let the customer know so he can take to his driller and have him put a hole in it.  The customer asks me to just put the hole in it, so I do no problem.  Keep in mind the cg is in the finger positive.  After putting the hole in the ball I re-weigh it and guess what?  It has more side weight now.  Turns out I didn't pay close enough attention that the ball had 1 1/4 oz. of NEGATIVE side weight, even though the cg is in positive finger quadrant, and the fingers were drilled at the same depth.  

I start looking at the ball and notice a second CG punch mark that is indeed in the negative side of the ball.  Then I notice a 2 in the lower oval of the "B" logo.  Me being the upstanding individual, I admit my mistake to the customer, but also let him know of my findings and that he should contact his driller because it appears his 1st quality Maxxx Zone was replaced with a blem/2nd.  I also never make any accusations that it was done on purpose, because i koow accidents happen and that this could have happened to anyone as far as pulling wrong ball off the shelf or having the wrong one sent to you or various other reasons.  Bottom line is his driller is not taking any responsibility and has even gone so far as to accuse ME of putting the second CG amrk and the "2" in the "B' logo.  Also, me being the upstanding individual, I have offered to take care of his problem because 1.  I made a mistake, and 2.  I hate seeing customers get screwed by other pro shops.

My question is:
How does Brunswick mark their blem/2nd balls?  I know Ebonite marks them with "x-out" and Storm with "x-comp" or "blem", but I am not sure how Brunswick marks theirs.

To be clear, I am not bashing Brunswick, as this is not necessarily their problem, I am just inquiring on how they mark their blems.

 

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Re: Blem Question
« Reply #1 on: May 03, 2009, 09:37:16 AM »
Brunswick sent us a few blems to put the changeable thumb into for our customers to try out. On the box it had a large yellow sticker/tape so there'd be no confusing them with normal stock.

Is this the best way? I don't know. But if Brunswick caught the error at the factory there should be that marking on the box. There's always the chance that it didn't get caught at the factory, too. My advice is to contact your area's product specialist to see if they can help.




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Lane Carter, Strike Zone Pro Shops - Salt Lake City, Utah
Brunswick Pro Shop Staff

www.brunswickbowling.com

The opinions expressed are solely those of the writer and not of Brunswick Corporation.

ShoreLefty

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Re: Blem Question
« Reply #2 on: May 03, 2009, 10:03:53 AM »
Thanks for the reply.  I am more interested in how they mark the ball itself.  I greatly appreciate the response.

JMORRIS

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Re: Blem Question
« Reply #3 on: May 03, 2009, 10:05:54 AM »
I've never seen a ball marked, only the box as notclay described.
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no300tj

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Re: Blem Question
« Reply #4 on: May 03, 2009, 10:16:37 AM »
My driller received some of the Brunswick blems. There were a couple that we never found a cg marking on the balls. One smash zone was marked almost 180 degrees opposite of where the scale said it should be. All balls had the yellow sticker on the  boxes.
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whoever said size doesn't matter never had trouble with a thumbhole

zone72

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Re: Blem Question
« Reply #5 on: May 03, 2009, 10:24:48 AM »
Is there any wording on the tape/sticker ?

ShoreLefty

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Re: Blem Question
« Reply #6 on: May 03, 2009, 10:30:29 AM »
I didn't drill the ball, it was brought to me already drilled so it didn't have any stickers on it and the customer didn't have the box.

notsohotshot

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Re: Blem Question
« Reply #7 on: May 03, 2009, 01:02:07 PM »
I also bought some of the blems,some didn't even have the yellow tape. Some were obvious label misstampped labels and some cgs were not marked.Some you found no problems with and no marking on the ball and I have heard of some places selling them as 1st. If someone were to put 1 of these on the shelf it would be very easy to pull it down and use it as a 1st unless it was marked when he recieved it.

no300tj

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Re: Blem Question
« Reply #8 on: May 03, 2009, 01:24:54 PM »
Zone72, I know the sticker said 2nd/Blem. There was something else in smaller print but I can't remember what it was. He is supposed to drill my smash zone this week so I'll look at the sticker when I go. The only blem on the one for me is the yellow pin is cracked.
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whoever said size doesn't matter never had trouble with a thumbhole

Cobalt Bomb

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Re: Blem Question
« Reply #9 on: May 03, 2009, 02:13:55 PM »
I have seen a Brunswick poured Awesome Revs with 2 cg punch marks. It was NOT marked as a 2nd or blem.

ShoreLefty

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Re: Blem Question
« Reply #10 on: May 03, 2009, 05:10:56 PM »
Can anyone respond in reference to the "2" in the bottom half of the "B" logo?

J_Mac

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Re: Blem Question
« Reply #11 on: May 03, 2009, 06:18:20 PM »
quote:
Can anyone respond in reference to the "2" in the bottom half of the "B" logo?


Brunswick blems, as far as I've seen, have no physical marking to indicate that they are a blem.

bassace

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Re: Blem Question
« Reply #12 on: May 03, 2009, 07:46:51 PM »
quote:
Can anyone respond in reference to the "2" in the bottom half of the "B" logo?


I had a Scorchin Inferno color blem that had a 2 in the lower half of the B
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ShoreLefty

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Re: Blem Question
« Reply #13 on: May 06, 2009, 06:16:00 PM »
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