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Author Topic: cracked smash zone  (Read 2336 times)

gbrown

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cracked smash zone
« on: May 27, 2009, 08:51:32 AM »
My smash zone cracked in half who would I contact to get it replaced.  Thanks for the response
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working on my game
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hyroad
smash zone
pluto

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blast zone smash zone rival vapor zone
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Juggernaut

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  • Former good bowler, now 3 games a week house hack.
Re: cracked smash zone
« Reply #1 on: May 27, 2009, 04:55:05 PM »
The person you purchased it from?
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Good transactions list in my profile

"The difference between stupidity and genius is that genius has its limits."
Albert Einstein



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Learn to laugh, and love, and smile, cause we’re only here for a little while.

NoseofRI

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Re: cracked smash zone
« Reply #2 on: May 27, 2009, 04:56:46 PM »
If you bought it online contact them, if you bought it from a pro shop contact them.  Where do you bring a car if something happens to it after you bought it?  Either back to the dealership or a shop...

However if you got it second hand your probably out of luck.
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gbrown

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Re: cracked smash zone
« Reply #3 on: May 27, 2009, 05:02:50 PM »
I got it off ebay nib does that mean im screwed
--------------------
working on my game
Weapons of choice
arch rival
hyroad
smash zone
pluto

for sale
blast zone smash zone rival vapor zone
make offer

Logged

NoseofRI

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Re: cracked smash zone
« Reply #4 on: May 27, 2009, 05:12:40 PM »
quote:
I got it off ebay nib does that mean im screwed
--------------------
working on my game
Weapons of choice
arch rival
hyroad
smash zone
pluto

for sale
blast zone smash zone rival vapor zone
make offer



If it came in original box with warranty card and everything you might be able to get away with contacting brunswick directly.  If not I'd say try contact the person you bought the ball from, because if they run or work in the shop they might still be able to help you out.  Those are your best two options.
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laufaye

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Re: cracked smash zone
« Reply #5 on: May 28, 2009, 01:55:03 AM »
Gerald,

Bring it in, I'll take care of it, don't buy off Ebay anymore, promise?
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Laufaye
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gbrown

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Re: cracked smash zone
« Reply #6 on: June 03, 2009, 08:49:52 PM »
Brunswick is awesome.  I contacted Big B and they responded the next day.  They asked for pictures and serial numbers of the ball.  I received a phone call today from a rep telling me that they were out of smash zones would I except a rattler.  I told him yes and thanks for the quick response.  The last 3 balls I bought have been storm but I will buy some more big b just because they take care of you if something happens.  Thank you big b
--------------------
working on my game
Weapons of choice
arch rival
hyroad
smash zone
pluto

for sale
blast zone smash zone rival vapor zone
make offer

Logged

  • Guest
Re: cracked smash zone
« Reply #7 on: June 03, 2009, 09:27:31 PM »
You will love the Rattler!!


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Lane Carter, Strike Zone Pro Shops - Salt Lake City, Utah
Brunswick Pro Shop Staff

www.brunswickbowling.com

The opinions expressed are solely those of the writer and not of Brunswick Corporation.
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notsohotshot

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Re: cracked smash zone
« Reply #8 on: June 03, 2009, 10:40:54 PM »
Brunswick will take care of you if you have a problem. Their customer service is really good.
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