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Author Topic: Looking up ball review problem  (Read 19961 times)

3835

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Looking up ball review problem
« on: November 19, 2022, 10:04:28 AM »
Hello -

I was looking for reviews on a ball. I clicked on ball list and the entire list of 158 pages came up. I looked through the pages and found the ball. I clicked on the link for the specific ball and the page that comes up says "An Error Has Occurred". The message says "Either this page is missing or you do not have access to it." I tried the link for several other balls and all gave me the same error message.

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don coyote

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Re: Looking up ball review problem
« Reply #1 on: November 19, 2022, 10:25:03 AM »
Which ball? Maybe your browser sees a problem with displaying the page. Let us look also.
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MI 2 AZ

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Re: Looking up ball review problem
« Reply #2 on: November 19, 2022, 08:43:02 PM »
Using a VPN?
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_________________________________________
Six decades of league bowling and still learning.

ABC/USBC Lifetime Member since Aug 1995.

3835

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Re: Looking up ball review problem
« Reply #3 on: November 20, 2022, 07:29:54 AM »
Thanks for responding guys but I had posted this in the Bug Reporting section for an Admin to see and hopefully fix....

To answer both of you from above

I have 3 different browsers on my laptop. All 3 are doing the same thing after I click on the ball with the error message.

Yes, I am using a VPN.
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MI 2 AZ

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Re: Looking up ball review problem
« Reply #4 on: November 20, 2022, 09:41:08 AM »
Okay, on some sites, I get a similar message when I use a VPN.  Try disabling the VPN and see if the site works okay.
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_________________________________________
Six decades of league bowling and still learning.

ABC/USBC Lifetime Member since Aug 1995.

3835

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Re: Looking up ball review problem
« Reply #5 on: November 20, 2022, 11:58:43 AM »
Unfortunately that did not work. Also tried using my phone that does not have a VPN and I get the sane error message.
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MI 2 AZ

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Re: Looking up ball review problem
« Reply #6 on: November 20, 2022, 12:26:36 PM »
Okay, I'm stumped.  Which ball is it you are trying to look at?  Is it only that ball that does not display for you or is it all balls on this site?  I, or someone else can try to see if it displays properly for us.  If it is just one ball, then it probably is an issue with that ball's webpage and the BR Admin will have to look at it. 
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_________________________________________
Six decades of league bowling and still learning.

ABC/USBC Lifetime Member since Aug 1995.

3835

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Re: Looking up ball review problem
« Reply #7 on: November 20, 2022, 03:35:35 PM »
Its every ball. I tried looking at the original Yeti. When that didnt work I tried about 15-20 other balls and got the same error message for every ball.
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MI 2 AZ

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Re: Looking up ball review problem
« Reply #8 on: November 20, 2022, 03:40:45 PM »
I tried to contact BR-Tech, but his email address is not working.  Try contacting admin at this site using this email address:

info at ballreviews.com

substitute 'at' with '@' and no spaces before or after.
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_________________________________________
Six decades of league bowling and still learning.

ABC/USBC Lifetime Member since Aug 1995.

3835

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Re: Looking up ball review problem
« Reply #9 on: November 20, 2022, 08:27:23 PM »
Thanks!
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BallReviews-scodaddy21

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Re: Looking up ball review problem
« Reply #10 on: November 21, 2022, 01:56:46 PM »
We are looking into this and hope to have an answer back soon. 

Thanks
Ballreviews.com
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BallReviews-scodaddy21

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Re: Looking up ball review problem
« Reply #11 on: November 21, 2022, 03:26:55 PM »
I believe we have found the issue and this should be fixed now.  We apologize for any trouble but please let us know if there are still any issues.

Thanks
Ballreviews.com
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3835

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Re: Looking up ball review problem
« Reply #12 on: November 22, 2022, 11:36:48 AM »
Yes, it is fixed!

Thanks!
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