All of my recent experiences with him have been as good as the earlier times I dealt with him. I've noticed sometimes I have to send him a PM twice, but it's understandable, as he seems very busy with his business. I monitor the feedback forums frequently and have not seen anyone post negative feedback for him. And he has been perfect with pins and top weight I have requested. If I were you, I would try resending your message and giving him about 24 more hours. I hope this helps, take care, -Kyle