I have won a used green alien from bowlersparadise.com, I was so happy although I won this by 12x USD. However, when I received the ball, I found there is a 2 inches deep scrath on the ball but this was not stated in the ebay description. I don't know why this vendor can sell ball like this ! I have sent mail via ebay to discuss for at least I want some compensation or full refund (that is the most I don't want because I still need to pay the shipping return cost). After 2 days, they still don't reply and make me sick.
I want to try the elite product so I would like to purchase a used ball first. But this incident give me a very bad impression to this company. This is my 2nd bad experience and the last one is Viper, the seller (of course I can send you more details if you want, PM me) told me the tracking was lost and he promised to send me another one but still no feedback then.
Guys, can you give me any suggestion to handle this case with bowlersparadise.com ? it is no excuse of this big vendor on bowing industry, seem it is a cheating.
