Compared prices and did internet order of new equipment from buddies one day and from bowlingball the next. Very fast shipping - Items arrived on the same day. Pin and top specifications are as I requested. Great after sale comunication with tracking numbers on shipments.
The day after I placed my order I did get an e-mail from bowlingball that the pin I requested was not available and that if I couldn't be satisfied with a different pin then my money would be refunded immeadiately. I didn't respond to this e-mail until nearly midnight and the next day was Thanksgiving, so I figured that the day after would be when everyone went back to work and they would get my new e-mail. I was wrong. On Thanksgiving day I had a responce that they had what I needed and that it would be shipped with out delay.
I really feel like the on-line service provided by BowlingBall.com and BuddiesProShop is almost as good "live in the flesh" - person to person.
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OnlyBowling