Not taking sides, however, my wife bought something a couple years back. The seller stated in the text he would be in the hospital for a couple weeks, his family would be doing the shipping and they were slow.
I thought that was a fair warning, nice touch and there is a 'vacation' button, allowing the buyers to know there will be a delay.
As for my wife and I, IF a product sets more than 24 hours after payment and before shipping, then one of us has died, just the way we are. You paid for it, I don't want it in my place, it belongs to you....
It does amaze me the number of sellers that will 'set' on an item for 2-3 days , after payment, before shipment, just strange to me.
I'm glad to hear you got your money back, no matter what the problem is/was.
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AZ Guy aka: R & L Bowlers Pro
rlbowlerspro@cox.net
www.rlbowlerspro.com