The attitude is is your words and actions Joe. When you first started, remember who the people were who got you stated? The internet people. Now all of a sudden, they don't matter. Yes, you have the ebay thing, but even there the orders are taking forever to get their orders. Bottom line, actions speaklouder than words and in my honest opinion, you are not worthy of the business of these fine customers that trusted in you! Good luck in your endeavors.