Ok. This is complete bs. The ball was shipped and when it arrived it was cracked. I contacted fedex to file a claim. The next day they picked it up and are currently investigating. I asked Dave to wait patiently until the claim was finished up by fedex ( I don't think that was unreasonable) stating it could take 5-7 days not 14 days. I have never ignored his emails. I got back to him today and he immediately contacted paypal to file a claim against me. I have had over 30 transactions on this website with no trouble. I also have many on ebay with no trouble. I didn't deserve to be slandered here. All I asked for was a little patience until fedex was finished with their investigation. This has only been going on since last Friday (December 13th). I have every intention of refunding the money as soon as fedex is done. I just received the ball back to me tonight and there is a hairline crack from the pin to the fingers. I've seen this happen from time to time and proshops can easily fill in the crack for a nominal fee which I would have agreed to pay for. Considering this ball only cost him $50 with shipping, I can't believe such a big deal was made of it. I guess that's what you get when you are dealing with a cheapskate trying to get everything for almost nothing.