I really don't know where to start, so I am just going to lay out the timeline of how everything has happened.

Tuesday, May 15th, I message him to see if he can still get gargoyles, specifically a Violet, 1st quality, NIB, 2-3 pin. He writes back and says yes, we agree on a price, and I paypal him the funds at the email address he gave me. I message him on here to say funds, sent, he write back saying he received it. Writes later to say ball was ordered,  and it usually takes 2-3 days to get to him, and since he is in Indiana, probably 1-2 days to get to me. I say OK, let everything go till I get home from St Louis...and this is where all the fun starts.

Monday, May 21st, I message him to see if he has shipped or received the ball yet, he states the ball is being delivered today from FedEx, if it gets here soon enough, he will ship it out today, if not he will ship tomorrow. OK I ask in i return a tracking number when shipped.

Tuesday, May 22nd, I message him to see if the ball shipped, he said no, its going today. No problem, I once again ask for a tracking number when sent.

Wednesday may 23rd, I message him to get the tracking number, he states he shipped the ball did ship yesterday, but he left the tracking info at home and he would send it to me tonite after league. I say OK...I check on here around 11 PM eastern, no message.

Thursday, may 24th. I write him telling him if I don't have a vaild tracking number today, the ball today as it only takes UPS 2 days from Indiana to Ohio, or a Paypal refund, I was going to post negative feedback on here. He immediately says the ball did ship, (but he never gave me the original trackign number) but he realized that he shipped me the wrong ball. He ordered 4 balls when he ordered mine, and 1 was a 14# Violet, and that is the ball he sent me by accident, so he called UPS, and sent an intercept to get that ball stopped and he sent me a tracking number for a package to be shipped yesterday for next day delivery to me. here is the tracking number 1Z44R7R21390099223. I checked it, it was a vaild tracking number, so I didn't post anything considering it was getting shipped. So, I check the tracking info today, it still says Billing Info received, which means they do not have the package. When you print your own labels online, this is what it says when you print the labels before you drop the package off. So that means the package was not received by them. I message trigg and he says he dropped it off last nite and he is going to be mad if it does not get to me today, which he guaranteed it would get to me today, yesterday.

SO....we message each other and he says he is going to call the place he dropped it off at, he messages back sayign they are going to scan it soon, is Saturday delivery ok? I said Ok, but thats different from what the label says. The label says next day air saver, which only runs Monday-Friday, and due to the holiday, it would only get to me Tuesday...I did not hear back from him.

I check the tracking info around 330, and low and behold, the info has changed from "Billing Info Received" to "Billing Info Voided". Which means the shipment label has been voided. He has still not sent me a message back with a new tracking number OR a note on what is going on.

At this point, I said I either want the ball immediatley, a working tracking number that shows the ball is shipped,  or I will accept a full refund. I want nothing more than what I am entilted to.


Additionally, after talking with a few friends, he has had issues in shipping to other users on here as well. I spoke with one last week in St Louis, and he told me he got a run around on the tracking and shipping of a ball (before any of this happened to me) and ended up NEVER getting a tracking number, but got a full refund. I also got word today, from another user who this happened to..if either of them want to chime in, they can, but I will NOT reveal their identity on here myself.

I DO NOT like making any negative posts, but I feel I have got the run around too long at this point.

Once I receive ANYTHING, I will update with positive or negative info.

Clint


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Wow. Well, let me say this. I am not one of the people clint is referring to that he has talked with and had similar shipping issues with Trigg. However, after reading all that I feel I need to share my first experience with him as well.

I placed a small order with Triggerman on 5/7/07 and paid instant via paypal. He stated he received the payment and would ship via **Priorty(2-3 day)Mail** the next day(5/8/07). After waiting 6 days and not recieving my order, I messaged him on 5/14 asking if he really sent the order **Priorty**. He responded the next day on 5/15 stating that he sent them first class instead. If I did not recieve the order the next day, he would resend the order tomorrow via **Priorty Mail** with delivery conformation.

I messaged him back the next evening(5/16) to let him know the order still wasn't here. He responded and said he would resend again this time **Priorty** as stated previously.

Well, on 5/22 niether order had arrived yet. So I pm him again and ask if he is sure he sent them to the right address. This was way more time than it should take. He responded:


 

quote:

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yep that is the address, i confirmed it to the paypal receipt i printed out, I will refund your money and when the grips get there, if you are so inclined, you can pay me then
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www.bowlingballexchange.com

Triggerman

F.O.S Loud, F.O.S. Proud

Lane #1 Baby


 

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I really did not think it was his fault until seeing this thread and that others are having issues with shipping as well. Hence my response:

 

quote:

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No need to refund the money. Your rep speaks for itself and I know its not your fault. I just absolutely HATE usps. The money was little to nothing, I just was trying to hold out drilling my new equipment until I got the inserts to try. They did not arrive in todays mail either. I will keep you updated.

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****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
 

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That was on 5/23 and they have still not arrived in todays mail(5/25).

I have not lost anything in this deal except time. However, I had no doubt in my mind about his reputation on this site.....until now. I don't believe he ever shipped either of the orders now. If they do arrive, I will pay him the money again, but learn from this experience and do business elsewhere next time.
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****Kids in the back seat cause accidents; accidents in the back seat cause kids.****