Yes, NewGuy is the latest in the revolving door at that company. Soon it will be someone else. At least that is what history tells us.
All newguy is trying to say is that Columbia's hands are clean. He is speaking the truth. But their actions have allowed this to happen. The bigger question is how are the pro shops going to be able to compete with these internet guys? They sell these balls to the public cheaper than we can buy them for.
You have an answer for that one newguy? What happens when you lose another few hundred pro shops this year? Don't you see the problem here?