I figure that ANY bowling equipment company will not treat me like Chris Barnes.
But hopefully I've spent enough $$$ at my local pro shop to be treated as well as anyone if I have a problem with merchandise. hard to have that connection online unless you deal exclusively with 1 person...
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"The difference betwen porcupines and bowling centers is that porcupines have pricks on the outside."-unknown

FWIW, I've had a Hi-Roller IV for about eight months and it's performed flawlessly.  I've pulled it up and down stairs, up and over curbs, detatched the two-ball topper countless times, slammed it into my trunk, and placed it on the concrete floor of my driveway and garage.  Still looks just as good as the day it was taken out of the box.  However, something tells me that after 59 1/2 months, it's gonna fall apart and I'll have to pony up the $$ to ship it to San Antonio for a new one.
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Malaysian Chest Implosion Torture Specialist.





Edited on 10/28/2006 4:07 PM

You must purchase their platinum insurance (9.95 for balls and 4-ball rollers) and must still pay freight back to them (anywhere from $15 to $25). Still doesn't beat a proshop replacing it on the spot.

I have the three ball roller and the week I got it, the handle lock broke. I notified the proshop, we dropped it off at the distributer and it was replaced no questions asked. The replacement has not had any problems and it almost a year old. Columbia has been extremely cooperative since I switched over to their equipment. They have responded quickly to e-mail questions about balls or arsenal set-ups or whatever I needed.

wiseman say "talking to a dummy only makes one look stupid if one listen's to what dummy say".

now for the zillion time,  so sad too bad about your bag.
follow THE RULES like the rest of us, and you would or will get a replacement.
choose to be yourself, and you will get nothing, throwing the bag in the garbage!!!!!  sharp real sharp.

what's next,  going to cut your nose off despite your face???

when you were young and did not get you way, did you take your ball and go home?

grow up, stop bashing a good company,  and just for the record sir!!!!!!!!!!

just about all bags are made in or near china,  for just about all the companies.  so when you say columbia's bags suck, how can that be?? when the same underpaid little chinese person probably makes them as well as storm, as well as kr etc etc.  
or did you think that these bags are made here???

i hope not.

rules are not made to like,  they are made to follow!!!!!
why don't you try it,  the rest of us do!!!!!!!!!!!!!!!!
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jls31316

big c,  no one is trying to sugar coat anything.  it's a well know fact that all bowling bags are made overseas.  and there is a real good chance,  all in the same place.

therefore how is it possible that one companies bags can be better then another's???

now as far as columbia's warranty's.  we have never had a problem getting anything from columbia warrantied.

of course we do have to follow their procedure.  just like with all the other companies.
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jls31316

If you would've bought the bag from your pro-shop, you wouldn't have these feelings about Columbia300. The pro shop would've replaced your bag, and you would be a happy customer.
That's one reason for not shopping for your bowling equipment on line

Just to set you straight JDT. I was not the one that started this thread. I simply said that Columbia should make a better bag, period. And again Columbia bags suck and I am not looking for a refund. Don't want to contact C300 and will not contact them and I have no reason to contact them......