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Author Topic: Help, EPX T1 cracked!  (Read 2234 times)

Sir Bowl-A-Lot

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Help, EPX T1 cracked!
« on: January 27, 2006, 03:30:01 PM »
A buddy of mine bought a 1st quality 14# NIB EPX T1 off of the internet.  He had it drilled at his local proshop and it cracked during drilling.  The proshop operator said that they cannot help him out since he didn't buy the ball through them.  What can he do?  Will Columbia 300 help him out?  Who would he contact and how?  Thanks so much for your help in advance.
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Trusted BallReviews.com member since 3/31/2003 (since 2001 under the now late user name buzzsaw16...back when I used nothing but Lane#1)

Edited on 1/28/2006 0:20 AM
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Tex

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Re: Help, EPX T1 cracked!
« Reply #1 on: January 27, 2006, 11:39:45 PM »
If he bought from a Web Proshop they may can help. You posted at a good place, sinve several ball reps for Columbia post on here.
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Hoselrockets

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Re: Help, EPX T1 cracked!
« Reply #2 on: January 27, 2006, 11:55:27 PM »
Well usually you have to take the ball back to the place purchased from.  That's the reason why people should consider buying from there local pro shop.  Where is this pro shop at?  Maybe we can help out.  Please let me know.  Thanks.
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Joe Jozwik
Central Account Manager
Columbia 300, Inc.
1-800-531-5920
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C-G ProShop-Carl

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Re: Help, EPX T1 cracked!
« Reply #3 on: January 28, 2006, 12:01:38 AM »
I haven't known him very long......but JOE seems to be on top of things really well!!!!


You are doing a great job JOE!

-Carl
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Carl Hurd

Austintown Ohio (Wedgewood Lanes)

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Spider Ball Bowler

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Re: Help, EPX T1 cracked!
« Reply #4 on: January 28, 2006, 08:05:01 AM »
AMEN BROTHER!!!!!
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My Arsenal:
Brunswick Ultimate Inferno, Columbia 300 EPX T1, Roto Grip Spare Tire

I guess there should be a disclaimer here...my EPX cracked..and it hooks less than my Spare Tire...but still it's sadly in my bag.
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Hoselrockets

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Re: Help, EPX T1 cracked!
« Reply #5 on: January 30, 2006, 06:22:06 AM »
I will be more than willing to attempt to help anyone out with any issues regarding Columbia product.  If I can't directly help you I will forward the information to someone that can.

anyone can email me at joej@columbia300.com.  

Thanks
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Joe Jozwik
Central Account Manager
Columbia 300, Inc.
1-800-531-5920
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Sir Bowl-A-Lot

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Re: Help, EPX T1 cracked!
« Reply #6 on: January 30, 2006, 02:34:35 PM »
Thank you sir.  I will have him contact you.
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Trusted BallReviews.com member since 3/31/2003 (since 2001 under the now late user name buzzsaw16...back when I used nothing but Lane#1)
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