nobody here from the east coast know about this PSO? JIB lanes in Flushing, NY?
This is my PSO. My observations from over 5 years of service:
1. He is or was IBPSIA certified. From discussions with him, I know that he has attended IBPSIA classes within the last few years.
2. He has drilled somewhere between 25-30 balls for me. Only once have I had an issue with a thumb hole where my custom molded thumb slug was lined up slightly off. He was able to correct this immediately and without much trouble. Given the success rate, I rate his drilling technique as excellent and fully trust him with drilling my equipment. For those who are curious, he uses the top of the line Jayhawk setup - it is not a basic/economy drill.
For the gouges/divots he showed you wouldn't even have to do that. You could clear patch it with a few drops of Master Kwik patch (or superglue) in less than minute.
3. I had a gouge in one of my balls (that did not need a full resurfacing) and this is what he did - he patched it, no bevel (the patch even had the right color mix/perfect color blend). The gouge was fixed perfectly without issue. The ball looked like it never had the gouge in the first place.
4. When it comes to picking equipment and drilling, he has no ego and wants to make sure you're happy with fit and layout. I used to go to another driller in the area who gets upset when you request a specific layout that he does not agree with. I know what I need and how I want to lay my equipment out. I do not get attitude for it with my current PSO and he never ever pushes anything on me. Anytime I ask him to get me a ball with specific specs (pin distance/top weight/etc.) he always delivers in a timely manner (he gets shipments weekly, sometimes more often than that).
Now specifically speaking to what's in the video:
Like others here, I would be concerned and not too happy with that bevel technique applied to the coverstock of any of my equipment. He runs a high volume shop, mostly as a one man show. So it's to cut time, and maybe he's comfortable/feels highly skilled with the technique - I don't know. I don't resurface my equipment so it is not a real issue for me to get too hung up about. But I get it...
If anyone has any questions, let me know.