Hi Guys,
This is my first post to this site. I'd like to chime in on the measuring ball topic, but first a little of my background. I am an IBPSIA trained pro shop owner and in a former life have extensive machining experience. I do my drilling on a Jayhawk Tri-oval mill. I also have the Jayhawk fitting ball and while it is a good tool, it shouldn't the only tool used in building someones grip. I initially use the BT Swoval for span determination and then "read the pitches" based on a number of factors I see with the customer's hand flexablity, thumb hinge, etc.
There are positives as well as negatives to the fitting ball's usefulness. First the Negatives. The ball is mechanical, and all things mechanical have what I will call a certain degree of monkey motion. This motion could lead to an overall change of 1/32" in spans when the customer puts his hand in it. Secondly, the bridge is extremely wide especially with people who have smaller hole sizes. The third draw back It allows the customer to reject a fit not because of feeling improper but "different" from what he or she is used to. One other thing that stands out is all the hole inserts are on a 1/32" between sizes. Not being able to match up to the 1/64 drill bits sizes does have an affect on overall feel.
As for the positives, the fitting ball definitely helps "selling" a grip change to some one who has had "this grip and pain in the hand for years". It also is very good at demonstrating gripping ability to the customer who's thinking about switching to fingertip. I also agree it eliminates some drilling attempts when fine tuning grips. If you are considering purchasing a Jayhawk fitting ball, be sure to also spring for a set of oval thumb inserts and an extra 31/32 hole insert. With two 31/32 inserts you can the install the customer's proper grip sizes into the holes.
Ironically, one of the best fitting tools I use is the customer's current equipment. I watch their hand action going in and out of the ball, ask questions, describe what they are feeling, good or bad, and the improvements to the grip, along with the reasons for these changes.