Placed an order for several new bits through opentip.com as they had really great prices. Upon receiving the bits, found that 1/2 of the order was sent as tapered bits packaged in straight shank tubes. They must be a little longer as they barely fit in the tubes. Any way, I messaged the customer service and was told they would have to check with their warehouse. Several days go by and I message again. I'm told the warehouse is busy, but they would try again. A few more days went by, so this time I called customer service. Not surprising, I was connected to someone who barely speaks English. Was told that my case was assigned to another customer service agent, and they couldn't help... But would forward my message. What a disaster....
So FYI, anyone thinking about ordering through opentip may want to reconsider. I have not had a chance to use the bits yet as only a few fit my press.... Hmmm
S^2
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Edited by Strapper_Squared on 3/8/2012 at 2:42 PM
Edited by Strapper_Squared on 3/8/2012 at 2:43 PM