Well odds are that playing second arrow, and throws the ball 14-15mph he has a weaker hand and not much turn on the ball. He is a newer bowler so he probably does not know alot of the stuff you are asking. On top of that being new to the game, then he probably does not know enough to clean the ball regularly, so the Freak is probably saturated with oil right now.
KOTM
Sometimes there is over informing someone. Not saying you are not taking the correct route, because you are. If he knew most of the stuff you mentioned he would have told us. Odds are he is looking for a rough idea, then he will take that information to his pro shop operator that will say if that layou will or will not be good for him or his game.