I can appreciate the IBPSIA pro shop certification. On the other hand though, I work in two pro shops and they are brick and mortar.
I got my training from Vincent Grzan who works for Ace Mitchell East now.
I have a great passion for the pro shop business and bowling in general. I'm always on the internet learning about every line of products out there. I am reading something bowling related or surfing bowling info. on the web.
I care about each and every person that walks through the door at the shop. I know so much about ball layouts and extra hole techniques, etc. that I can match you up with a ball suitable for your needs and then give you a correct layout for the motion your trying to achieve on a particular lane condition.
If you don't know your PAP and I don't have it on record, guess what before you even think of purchasing a ball, I will take a look at your game, evaluate some critical elements such as speed, rev rate, axis rotation, axis tilt, and lastly find your axis. That is the only sure fire way to lay out a ball for someone. Anything less and it's a crab shoot at best.
I pride myself on fitting someone and realizing that everyone has a unique hand that requires special attention. I will set you up with the correct span and pitch and will make any adjustments necessary.
Please don't bash every pro shop operator that doesn't have a certification because some people like myself truly care about the customer and love what we do (my case).
If you need anything come on down to Herrill Lanes in New Hyde Park, NY and visit me at Pat's Pro Shop. My name is Darren Andretta