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Author Topic: D/T Customer Service is 1st Class!!  (Read 1138 times)

legend4life95

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D/T Customer Service is 1st Class!!
« on: May 31, 2006, 09:33:06 AM »
I contacted Dynothane about a warranty issue and spoke to Billy. He was very helpful and told me what I needed to do to resolve the matter. A couple hours later he sent me a email and told me it would be taken care of. You can't beat that with a stick! A couple hours and the problem is resolved. This is how you keep customers coming back. Thanks again Billy!

Tim


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****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
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jimensminger

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Re: D/T Customer Service is 1st Class!!
« Reply #1 on: May 31, 2006, 06:13:06 PM »
hhmmmm,..that's a little longer than normal,..I may need to have a talk with him,..
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tekneek

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Re: D/T Customer Service is 1st Class!!
« Reply #2 on: May 31, 2006, 08:07:51 PM »
absolutely the best around without a doubt.

Now Jim, don't be to hard on Billy, he might still be trying to get out of the box Kendra put him in, after all they're probablly still moving and unpacking....
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Steve
Leading Edge Pro Shop
512-755-2947
e-mail tekneek@281.com

www.dynothane.com

Capt Ramius "Vasili, give me one ping, and one ping only"
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Steve
Leading Edge Pro Shop
Radical Bowling Technologies Advisory Staff
brinkley2223@yahoo.com
512-755-2947

newguy

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Re: D/T Customer Service is 1st Class!!
« Reply #3 on: May 31, 2006, 10:23:22 PM »
Did we move???
Where did they go??
No wonder no one was in the office today!!!
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tekneek

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Re: D/T Customer Service is 1st Class!!
« Reply #4 on: June 01, 2006, 10:26:14 AM »
yeah, but my GPS told me where you "guys" were. Billy has one embedded in the heel of his shoe, he just doesn't know it.
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Steve
Leading Edge Pro Shop
512-755-2947
e-mail tekneek@281.com

www.dynothane.com

Capt Ramius "Vasili, give me one ping, and one ping only"
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Steve
Leading Edge Pro Shop
Radical Bowling Technologies Advisory Staff
brinkley2223@yahoo.com
512-755-2947

bass

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Re: D/T Customer Service is 1st Class!!
« Reply #5 on: June 02, 2006, 07:45:46 AM »
I had problems with a ball awhile back.
Just couldn't seem to get a good reaction out of it.
So I got in contact with Billy and we tried a few things and still couldn't get a desireable ball reaction.
Billy sent me a new ball to replace it.
Went with a totally different layout and now its the 1st ball out of my bag.

Now I just need to find a way to get on their amateur staff!!!!!!


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If it doesn't have DT or RG stamped on it.
Just leave it in the bag.
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free agency it is until i get a better offer.   LMAO
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