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Author Topic: Dynothane Customer Service......Terrible  (Read 3691 times)

Charles

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Dynothane Customer Service......Terrible
« on: September 21, 2006, 07:33:37 AM »
I have been trying to contact them for awhile now in reference to the problem with my Tour Ultra Shoues and they refuse to return all correspondence. Funny thing is the message after you send them a message on their website says "Thank you. Your message will be given PROMPT attention."     How freakin funny. I might be going to Etonic or back to Dexter. Right now, I highly recommend to stay away from them due to their poor customer service.
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Charles

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Re: Dynothane Customer Service......Terrible
« Reply #16 on: September 22, 2006, 12:43:29 PM »
Thanks ecc0....
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tekneek

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Re: Dynothane Customer Service......Terrible
« Reply #17 on: September 22, 2006, 01:16:29 PM »
Charles, a fellow Texan. Do you know Jim Ensminger? He lives somewhere in teh Metroplex area, maybe its Ft. Worth, I'm 3 1/2 hours south
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Steve
Leading Edge Pro Shop
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e-mail tekneek@281.com

www.dynothane.com
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Use option #1.

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Steve
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512-755-2947

jkiser01

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Re: Dynothane Customer Service......Terrible
« Reply #18 on: September 22, 2006, 01:18:23 PM »
charles,

Just put Dead Meat on ignore so you don't have to read his worthless posts... I have no clue how he threw me under the bus on this post as I have not posted ANYTHING in regards to this issue.. That right there tells me hs is just a troll that loves to take jabs at other users he knows absolutely nothing about..

If he does come to Dallas, he can look me up too and I am sure g_thing would love to take some of his money as well..

quote:
quote:
There you go, you and jkiser the post police.  You can post your worthless titty baby drivel, telling people to "stay away" because poor baby didn't get a reply in 28.4 seconds.  But I have to shut up?  If we go by your rules, you can't post anywhere, ever again.  

Go back to sleep.

PS, I wear ABS shoes, got 'em when they first came out, still going strong.  Maybe you don't know how to wear 'em right?

Edited on 9/22/2006 10:46 AM


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And once again, you show your maturity. You know nothing about me so until you do, please refrain from showing your ignorance in these forums. As far as your last statement, name the time and place and bring your wallet, I will show you how to shoe up. I live in Dallas, Texas so finding me isn't hard.


Charles
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Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!

on 4/18/06: 193 298 193, now thats a consistant league night, huh?? LOL..

Edited on 9/22/2006 1:16 PM
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Laybzz74

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Re: Dynothane Customer Service......Terrible
« Reply #19 on: September 22, 2006, 01:23:33 PM »
Jim,
 I believe that "Deadmeat" was alluding to your recent thread about the $800+ collector's item "gold" ball on eBay ...
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Man, I LOVE this game; and I love it even more now that I'm using LEGENDS/LaneMasters equipment !!!
 "Master the Lanes with Legendary hitting power" !!!

Robb in O'Fallon, IL 62269 (near Scott AFB)
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jkiser01

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Re: Dynothane Customer Service......Terrible
« Reply #20 on: September 22, 2006, 01:26:20 PM »
I know that Robb but why he included me in this post, I have no clue.. I haven't tried to police anything here. I posted my opinion and thats it..

Like I said, he is on my ignore list so I don't have read his worthless posts anymore.. I would suggest everyone do that..

JK

quote:
Jim,
 I believe that "Deadmeat" was alluding to your recent thread about the $800+ collector's item "gold" ball on eBay ...
--------------------
Man, I LOVE this game; and I love it even more now that I'm using LEGENDS/LaneMasters equipment !!!
 "Master the Lanes with Legendary hitting power" !!!

Robb in O'Fallon, IL 62269 (near Scott AFB)
LAYBZZ74@AOL.COM (Email and PayPal addy)

--------------------
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!

on 4/18/06: 193 298 193, now thats a consistant league night, huh?? LOL..
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Laybzz74

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Re: Dynothane Customer Service......Terrible
« Reply #21 on: September 22, 2006, 01:29:17 PM »
Jim,
 It reminds me of Phil MrMurdy and his "post police" comments towards you earlier this year; anything to irritate, agitate, and constipate !!! (Last word didn't make sense ... it just rhymed) !!!
--------------------
Man, I LOVE this game; and I love it even more now that I'm using LEGENDS/LaneMasters equipment !!!
 "Master the Lanes with Legendary hitting power" !!!

Robb in O'Fallon, IL 62269 (near Scott AFB)
LAYBZZ74@AOL.COM (Email and PayPal addy)
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**** Official "L/LM" ball "junkie" ****

http://www.lanemastersbowling.com
 
 "Master the Lanes with Legendary hitting power" !!!

Robb in O Fallon, IL 62269 (near Scott AFB)
LAYBZZ74@AOL.COM (Email addy)

Charles

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Re: Dynothane Customer Service......Terrible
« Reply #22 on: September 23, 2006, 09:02:04 AM »
14# scares you?  Huh, sounds like an excuse. Newbie with a big mouth is all you are. A troll to these forums. Hey if you think you can take the beating those 14# balls will give you, put your money where your mouth is. People know me, who are you?
jkiser, save money? haha. That's funny. He makes more money in a week than you do in a month so why would he need to save money. He offered up a challenge just like myself and all I see is you talking but not stepping up to back it up!!!
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jkiser01

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Re: Dynothane Customer Service......Terrible
« Reply #23 on: September 23, 2006, 09:34:51 AM »
Charles,

I am sure Dead Meat is just a kid with nothing more than his PC to talk too..

Like I said before, I am sure myself, you and g_thing could take all his money on the lanes and teach him that being disrespectful and having a big mouth is not a very nice way to be..

But I don't have to worry about reading his worthless posts as he has gone to the top of my "ignored users" list.. LOL!!

JK

quote:
14# scares you?  Huh, sounds like an excuse. Newbie with a big mouth is all you are. A troll to these forums. Hey if you think you can take the beating those 14# balls will give you, put your money where your mouth is. People know me, who are you?
jkiser, save money? haha. That's funny. He makes more money in a week than you do in a month so why would he need to save money. He offered up a challenge just like myself and all I see is you talking but not stepping up to back it up!!!
--------------------
F.O.S. Official Punk Slapper
\I/
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!  

--------------------
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!

on 4/18/06: 193 298 193, now thats a consistant league night, huh?? LOL..
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bdomina

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Re: Dynothane Customer Service......Terrible
« Reply #24 on: September 26, 2006, 03:48:39 PM »
I had my issues resolved with my energy ball, in less than a month after contacting. I was actually pretty impressed. I don't think they are ignoring you on purpose they seemed like nice guys. Probably busy. But sometimes you need to rattle some cages to get the ball rolling so to speak. It just happens that way sometimes no matter who it is. Dynothane, cable company whomever. Sounds like they have gotten your point. Hopefully they hook you up like they did me. But now I think i have a CM coverstock issue . LOL

-Andy
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Mike Austin

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Re: Dynothane Customer Service......Terrible
« Reply #25 on: September 26, 2006, 04:17:56 PM »
How come you did not handle your warranty issues through your pro shop or place of purchase?  They in turn deal with their distributor.  That is the easiest and fastest way for all involved.  Easier for Dynothane to deal with a few distributors than thousands of customers.
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xxZonexx

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Re: Dynothane Customer Service......Terrible
« Reply #26 on: September 26, 2006, 04:24:52 PM »
I have sent them 2 emails about my bowling shoes. NO reply yet. I sent one i figured they dident get it, I sent another, i assume thre really busy. I would like to get something done about this matter tho.
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bdomina

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Re: Dynothane Customer Service......Terrible
« Reply #27 on: September 26, 2006, 04:25:31 PM »
I can't speak for everyone but sometimes online dealers are harder to get working than the manufacturer.
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CPA

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Re: Dynothane Customer Service......Terrible
« Reply #28 on: September 26, 2006, 09:15:57 PM »
I have been in contact with Dynothane regarding Tour Ultras.  Billy replied to my email within a day or so.  There was a slight problem due to the order getting lost, but a second call to customer service after the shoes did not arrive when promised fixed the problem.  There was a problem with the order, but I was on the telephone with customer service today and the problem is being resolved.

Even though things did not go smoothly, customer service has been responsive to the problems.
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Charles

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Re: Dynothane Customer Service......Terrible
« Reply #29 on: September 26, 2006, 11:45:49 PM »
Mine was an online purchase also.
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