Amazing how some have missed the point. We guarantee and warranty all products sold, buy them from the same place as you guys. If there is a bad ball that slips through or a ball that an average pro shop cannot figure out how to lay out we will replace it, we honor all spec requests, I was simply suggesting that if it was a small issue like the mass bias and you don't know how to handle it, make it good. If you can and want to make a loyal customer, you're the one that can't figure the layout with the given specs.
As for drop ships, never said that we never drop shipped, we stock and ship 92% of our product.
Keith
Have a good evening.
When a person plants corn they should not be perplexed when wheat does not grow. But that is the way of life. Most men die at 27, they just wait until they are 65 to bury them.