FYI - when we ship anything from ebay auction sales, it's actual shipping cost plus a handling fee, which ranges from 50 cents to 1.50. We charge the handling fee because we sell full time on ebay, and spend a FORTUNE on shipping supplies. Bubble wrap, peanuts, bubble mailers, etc.
And - if a package is at all heavy for it's size, we ONLY use fedex ground.
The good news about UPS is that they handle their claims quickly. The bad news is that there's WAAAAYYYY too many of them.
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-- The way we see the problem is the problem.