Protection Policies - Buyer Complaint Process

What is the difference between the Buyer Complaint Process and PayPal Buyer Protection?

When a claim is filed, PayPal determines which protection coverage applies and processes the claim accordingly.

* PayPal's Buyer Complaint Process helps protect PayPal members by covering non-delivery of items and items that are significantly not as described. PayPal's Buyer Complaint Policy applies only to payments for tangible, physical goods that can be shipped. It does not apply to intangibles, services, quasi-cash non-physical goods or licenses and other access to digital content.

* PayPal Buyer Protection is an extension of PayPal's Buyer Complaint Process. Under PayPal Buyer Protection, when you pay with PayPal to pay for a qualified listing on eBay.at, eBay.be, eBay.ca, eBay.ch, eBay.com, eBay.com.au, eBay.co.uk, eBay.de, eBay.es, eBay.fr, eBay.ie, eBay.it, or eBay.nl, you are eligible for up to $1,000.00 USD of coverage at no additional cost.

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I guess your best bet is to BUY on EBAY if you're going to use PAYPAL?


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Duke Harding

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Who is Duke Harding?