Themezz, go buy from Buddies and Blockbuster. Who cares. I can't speak for Doug and Drill Wizzard, but I know that if I was one of them, it would make me happy to see you buy elswhere so that I wouldn't have to deal and listen to a whinner. Remember, you get what you pay for.........and unless I am mistaken, Blockbuster abd Budddies don't guarantee the exact Pin size and things like that. I believe their ad says something like "as close as possible." On balls that are dropped shipped, there is no way they can guarantee you the exact Pin size as they aren't there to open the box and check the ball. Ditto for flat spots and things of that sort as Doug pointed out......And do you think the factory is going to open a bunch of boxes trying to fine exactly what you want? Think again. If you want for example a 2" Pin, they are going to ship a box that says 2"-3" so the ball you get might have a 2" Pin and again it might be a 3" Pin......and the factory isn't going to open every box checking for flat spots or any other kind of defect, but the Pro Shop operator like Doug is going to check it out before shipping, I know, as I just bought a ball from Doug.