BallReviews

Equipment Boards => Lane #1 => Topic started by: Nicanor on March 10, 2008, 08:17:22 AM

Title: Call from Chuck at Lane 1
Post by: Nicanor on March 10, 2008, 08:17:22 AM

I received a call to my surprise from Chuck at Lane 1 today.  I talked to Ritchie last week and he said they would plug the balance hole and re-drill the balance hole to get rid of the 3/4 bottom weight that we talked about.  It was great of a Lane 1 rep like Chuck to call me and let me know whats going on without me having to do a follow-up phone call or email.

I'll throw the old Buzzbomb first, then Chuck recommends I call and talk to Ritchie before drilling the second (new ball) ball.

Not every ball matches up with every bowler I'm sure, but customer service like this is hard to find.


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Nicanor (Ten On The Deck)

Title: Re: Call from Chuck at Lane 1
Post by: BeansProShop on March 10, 2008, 05:35:18 PM

It is the reason I stay associated with this company. They treat me like gold.  Much better than they have to...

Thanks Richie....

beans
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www.beansproshop.com
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Thomas "Beans" Biniek Jr.
PBA Member and Lane#1 Ball Drilling Expert
Thanks for reading and be sure to check us out at the Lane#1 booth in Albuquerque. Check out current eBay auctions at:
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Title: Re: Call from Chuck at Lane 1
Post by: rackattack on March 10, 2008, 07:03:28 PM

quote:

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It is the reason I stay associated with this company. They treat me like gold. Much better than they have to...

Thanks Richie....

beans

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An entire reply without a shameless self promoting plug.
I think there is hope for you yet beans.
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It's all about the X  

   
 

Title: Re: Call from Chuck at Lane 1
Post by: zeusjr on March 10, 2008, 07:39:39 PM

But I see we can't go an entire thread without someone taking a jab at a Lane#1 fan...  

None the less, their customer service is second to none and they always go way out of their way to help.

Title: Re: Call from Chuck at Lane 1
Post by: GTX on March 11, 2008, 04:06:03 AM

quote:

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But I see we can't go an entire thread without someone taking a jab at a Lane#1 fan...  

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I think it is our fault that we acknowledge them.  All we need to do is just ignore them
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Member of F.O.S.

Title: Re: Call from Chuck at Lane 1
Post by: rackattack on March 13, 2008, 06:52:38 PM

Unlike you two who I do not recognize, Beans is a longtime respected poster in ALL the forums and I know he can take a little friendly ribbing.
I don't judge bowlers by the equipment they use,but rather,by the skills and knowledge they possess.
How a bowler chooses to spend their money is none of my business no more than my post to Beans is yours.
But thanks for your four cents.
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It's all about the X  

   
 

Title: Re: Call from Chuck at Lane 1
Post by: rackattack on March 13, 2008, 07:20:03 PM

P.S.
Before you label me as Lane 1 basher I invite you visit the Lane 1 web site and scroll the wall of fame.You will find I was the 26th bowler to post a 300.That was back in '99.I'm curious where you two fall on that list.
I have long been aware of Lane 1 products and their services.Back then when you bought a ball it was shipped directly from Lane 1's warehouse.When the occasion arose that I did not receive the correct ball the error was quickly corrected at no cost to me.Excellent service then and now.
GTX I would welcome a spot on your ignore list as up to this point I cannot recall a single post of yours that offered me an iota of insight to improving my game.
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It's all about the X