BallReviews

Equipment Boards => Lane Masters => Topic started by: hotstreet on December 03, 2007, 04:32:40 PM

Title: Anyone email Lane Masters before? How long for reply?
Post by: hotstreet on December 03, 2007, 04:32:40 PM

I'm just wondering if Lane Masters checks there email. How long does it usually take for them to respond.

thanks
Matt
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Nothing hits like the Polish Hammer!

Title: Re: Anyone email Lane Masters before? How long for reply?
Post by: Laybzz74 on December 04, 2007, 08:19:06 AM

Matt,
 I've found that calling them and speaking directly OR leaving a voice mail works better (for me) if there is a "time issue". In the past year and a half or so, LEGENDS has become more and more popular and their email volume has increased dramatically ...
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**** Official "L/LM" ball "junkie" ****
http://www.lanemastersbowling.com/index.html
 Man, I LOVE this game; I love it even more now that I'm using LEGENDS/Lane Masters equipment !!!
 "Master the Lanes with Legendary hitting power" !!!

Robb in O'Fallon, IL 62269 (near Scott AFB)
LAYBZZ74@AOL.COM (Email and PayPal addy)

Title: Re: Anyone email Lane Masters before? How long for reply?
Post by: scotts33 on December 04, 2007, 08:24:49 AM

Plus being a smaller company they don't have the people/resources to deal with the work load I am guessing.
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Scott

Title: Re: Anyone email Lane Masters before? How long for reply?
Post by: lsf_21 on December 04, 2007, 09:50:14 AM

call them its the best way, expecially if its a technical problem with equipment.
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HIGHLANDER BOWL-HOME OF THE BACK ROW!
http://lsf.bowlspace.com/
averagejoesproshop.com
GO CUBS!!!!

Title: Re: Anyone email Lane Masters before? How long for reply?
Post by: Brickguy221 on December 04, 2007, 10:37:32 AM

By Email, I've waited as long as 7-10 days for a reply and sometimes they never replied, so as they suggest, call them.
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Brick

Title: Re: Anyone email Lane Masters before? How long for reply?
Post by: Pat Patterson on December 04, 2007, 01:44:46 PM

In my experience with Lane Masters, it is by far easier to call them then to e-mail them.  You can usually get ahold of Galen a majority of the time if you need technical assistance.


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Pat Patterson

Title: Re: Anyone email Lane Masters before? How long for reply?
Post by: Laybzz74 on December 04, 2007, 10:31:52 PM

I spoke to Galen today (Tuesday, 4 Dec); he sends his apologies, but he has had computer problems ... BUT he WELCOMES your calls !!!
--------------------
**** Official "L/LM" ball "junkie" ****
http://www.lanemastersbowling.com/index.html
 Man, I LOVE this game; I love it even more now that I'm using LEGENDS/Lane Masters equipment !!!
 "Master the Lanes with Legendary hitting power" !!!

Robb in O'Fallon, IL 62269 (near Scott AFB)
LAYBZZ74@AOL.COM (Email and PayPal addy)

Title: Re: Anyone email Lane Masters before? How long for reply?
Post by: hotstreet on December 05, 2007, 01:54:43 AM

okay, i just posted to ask, I will call them then

thanks for replies
--------------------
Nothing hits like the Polish Hammer!