I hope everyone knows how powerful this site can be.  There was an ongoing thread about Visionary and I replied about a situation that happened in July & August of 2006.  I had a telephone call(from Visionary) with in 5 minutes of the time I posted my comments.  This was something I never got back in August 2006 when I emailed them about the situation.

Also had two ebay transactions, one in 2004 and one in 2005, that I wasn't receiving product or communication.  I posted there info on here, received emails the same day and the product later in the week.

In the bowling community, this Site can be very powerful.

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Good Customer Service is Hard to Find