Hi everyone,

As a pro shop operator I feel that when a customer comes in to my store and pays $60 for a full plug (balance hole if neccessary) and redrill that not only do I match the colour perfectly to the ball with any swirl pattern or colour scheme but I finish the ball on the haus so it looks as new as possible.

I feel that $60 is a fair charge (including grips and slugs) for this and most of the time I will tell my customers that I can have the ball ready within 2 days.

A lot of time goes into this process and the end result I feel HAS to be professional.

So, how many of you would be happy with a ball finished like Nerco's? I'm sure most of you saw it?

Basically he waited 3 days for a ball that took 45-90 minutes to completely finish and was happy with the colour match of grey on a red/blue/purple gravity shift.

I'm not knocking the shop I just want feedback. The fit at the end of the day is the only thing that matters, and that it does in Nerco's case.

Thanks

Edited on 12/18/2008 11:40 AM

Greetings!

The shop I work in charges 30 bucks for a full plug and redrill and 4.50 for each finger insert and 9 bucks for a thumb sleeve/slug.  Of course I work on an Air Force Base so can charge a little less.  I also am pretty anal about matching colors to the ball and having the ball in the OOB condition (from that awesome spreadsheet that floats around here) before redrilling.  With the ball without the holes it seems to add a shock and awe effect ...seeing their old beat up ball in the OOB condition.  

A lot of our business is in the plugging and drilling area so I try to be as perfect as possible.  

I have found this process works the best for me....

Start Haus for about 6 to 7 minutes..
Clean up Ball
180 Wet Sand
320 Wet Sand
Red Scotch Brite
Green Scotch Brite
either Grey Scotch Brite or 1000 Wet Sand
1500 WetSand..(if need to go this high)

Of course will modify that if the surface is say 2000 abralon and such..

I tend to use a very small amount of 3M Finesse It if needed at the 1000 Wet Sand stage but usually just a small drop on each side.

To me, it is worth the time and effort to do this as the smiles on the customers faces and the word of mouth really are something..(even if Service is making all the money and not me...*laugh*)


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“Every now and then when your life gets complicated and the weasels start closing in, the only cure is to load up on heinous chemicals and then drive like a b@$tard from Hollywood to Las Vegas ... with the music at top volume and at least a pint of ether.”

Necros ball looks like total dogshjt.  I'd never seen that crap outta the shop.  We color match everything.  My best color match, I did an older WD one finger green and one finger purple at the same time.  You couldn't tell there was any plug work at all.

We charge $40 plus tax.  Inserts are included for repeat customers.

We still use a router, I'd prefer the plug cutter but my "boss" loves the router.  We then blend the plug work with a razor, haus it for 20 minutes and take the surface up to whatever the customer wants.
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--"I see your opinion, I just don't give a f$%k."