Bummer, had that happen to me this morning. Threw my first ball and it took longer than usual to have it returned. Had a bad feeling and when it did return, true enough, it looked as if wolverine handled my ball at the back.

Took it to the counter and they offered to resurface it. And immediately sent the tech to have a look at the lanes. Eventually i was shifted to another lane.

Gosh, it was a terrible experience. I was a couple of weeks from buying a new ball for myself.

Anyone had similar experiences? And what did your center do to compensate?

Now my ball is with the center, they will bring it over to the pro shop to work on it and i will have to wait for their call.

what a way to start a weekend -.-

yeh, I was kinda surprised that they offered to resurface the ball for me at not cost. it seems they have some sort of an agreement with the pro shop staff. They will exchange a couple of free games for their services.

I was merely trying my luck and testing their reaction. I wasnt really expecting anything. I did have a prior experience at another center and it was like u said, they have no liability. its "at your own risk" kinda thing.

Reason i posted this was to cry out a bit, as i didnt not channel my emotions to the counter staff at all as i know its not really their fault for hiring wolverine to work at the back, although the lane tech as a fair bit nochalant about it. I usually reserve fist banging as last resort instead of first option.

And i would like to see if others had similar experiences (not gloating) and how their centers handled it.

A buddy of mine had one of his balls get stuck at AlleyKatz in westerly. It left a gash fairly deep, about 2-3 inches high and almost all the way around the ball. They offered him a new ball. I hate getting marks on my ball. Out of everything I have, one one ball has gotten a mark this season, thats my spare ball.
--------------------
Columbia 300 Momentum Swing, Power Swing, Full Swing, Pure Swing, Sharp Noize & White Dot. Dexter SST-8 White.

Edited on 3/13/2010 12:21 PM

logically speaking thats correct.

at the same time, i do note that many business outlets have disclaimers.

erm.. like, should your car be broken into, the car park will not be liable. or if your stuff gets stolen a a restaurant, they will not be held liable as well. list goes on.

they are pretty much in conflict with the logical argument storm mentioned. this responsibility migration seems to put us consumers at a big disadvantage.

Same thing happened to me... TWICE! After they wrecked two balls I was livid, but I got reimbursed in experience, free practice . Helped me alot though. It has it's silver lining but my Gravity Shift and Spit Fire will never be the same.

yea, I'm always leary of the places that have the sign up that says any damage to your bowling balls isnt our fault lol...

Its like wow...  

Now I've seen some balls that were damaged and for the most part, the ball was either re-surfaced, or completely replaced...  

I think the first time I seen a ball get damaged in the ball return was in 2000 or 2001, and a guy threw his ball and all of a sudden you hear this loud grinding noise, and the owner goes running to the back of the lanes and comes back with the ball and a huge burn / grinded spot on it...   Luckly the owner was very down to earth and happend to be there when it happend..  And I believe he either re-surfaced the ball or replaced it..

but yea for the most part, I dont think I've seen a owner "not" try and do something...
--------------------
" Lift Your Skirt Grab Your Balls and Learn How to Bowl "   http://coolluvr4u1976.bowlspace.com/

For my vids on youtube - search coolluvr4u1976

thats tough
--------------------
High Game: 300 (11/3/07)
High Series: 798 (2/9/08)

Stony Brook Bowling
Try shooting a 663 with no deuces.