i received an e-mail from a bowling ball company employee today. let's say he works for brand "x". this man used to be a ball rep but has moved up the corporate ladder because of his hard work and enthusiasm. the bowling industry needs more people like him---he took time out of his schedule to encourage me and offered his help. the funny thing is that he does not work for my preferred company. he works for a rival company and doesn't know me from adam. i always heard this man was a class individual and now there's no doubt in my mind. he asked me not to mention his name or company on this site and i won't betray that trust. we are lucky to have people like him in this business.