I have used them a lot.  They must be affiliated with Classic Bowling Products because I usually get the ball next day using UPS ground from Fort Wayne, IN.  I haven't had the need to return anything, but they usually go out of their way to get me the pin out and top weight I request.  I did just get a Craze from them.  I love the ball, but was kinda miffed that it had residual yellow pencil markings on it.  It wasn't good enough for someone else, but you have no problem sending it to me.  They seem to be among the cheapest, the fastest, and have had the ball in stock every time I've tried them.
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Where is the bait?  I'm goin' to jail!!! - Chocolate GAYzer