Gary,

This is old news. It has been published before. Whether there's any repercussions from it or whether these people fired capriciously get their justice, that will be news.

Meanwhile we know from personal experience that Bowlmor is just another nasty corporation who care little for anything humane or proper handling of human beings; their sole objective is the bottom line and every business decision, legal or illegal, licit or illicit, ethical on unethical, moral or immoral, will be made ONLY with an eye for their profit margin. For them, people have no more rights and are no more deserving of respect than the toilet paper in their toilets.

Absolutely Jeff, noticed that ALMOST IMMEDIATELY after they have taken over once they bought AMF out ;  Sad, but how business in society works nowadays. 

"nowadays"?
This started with the Reagan administration: Corporations have more importance than human beings in the eye of the law. That is the Republican/Conservative creed ever since then.

There has to be a balance there somewhere though.  While I don't agree with what they did and how they did it, it begs a larger question.  Bowling has a bad reputation, we're all seen as fat redneck slobs.  The biggest factor in any customer service job is the people, and it's shown over and over again with dumps.  A bar could be an absolutely filthy hole in the wall, but if you get good service and like the bartender, it's not a dump, it's an "experience."  Way too many bowling alleys I go into have very unprofessional looking people that give you bad service, way too many businesses for that matter.  Perception is everything, and while they absolutely took the Globo Gym approach, I can see the motive of trying to change perception.  I see way too many people that do way too little and expect way too much, so while I was cringing reading that article because the service industry is specifically about the proper handling of human beings, I guess I'm just more of a realist. 

Take myself for example, I'm slender and weakish, no way I should be a field police officer.  I think there should be height, weight, and strength requirements to be a field officer in addition to all the other training.  Yeah you might say that rules out a bunch of people that could be really good officers, but if you're up against somebody that's 6'5" 275 and you're 5'10" 165, your only means of protection is your gun, which means somebody is probably gonna get shot without cause, because if they get within arms length of you, you're done.  Quite often there's more than just one or two considerations.  Someone may be a great employee, but if they're an unkempt slob and a new customer walks in and sees that person cooking their food, doesn't matter how good the food is, they're likely not going to try it.  Professionalism covers everything, and looking the part can factor in more often than not.  I suppose that makes me an ass, but it's also prevented me from doing a lot of things I really wanted to do in life because sometimes it's about more than just being good at something. 

Well put, and I agree, because like I said, it's about the whole enchilada.  Replacing someone with faults for someone else with different faults doesn't accomplish anything.  Good or bad service regardless of what the person looks like or how they carry themselves is still good or bad service.  "Pretty faces" that suck at their job are worse than the opposite but perception hides a lot.  One of the bowling alleys I bowl at went really far out of their way to put lipstick on a pig, and it's holding the roof up because despite the bad service and bad product, it's a really nice looking place at surface value. 

Luke,

That's all well and good. But I think it misses the point of that article.

Bowlmor didn't fire a "fat slob"; I believe they fired professional, knowledgeable and dedicated personnel. They didn't replace them with a pretty face, who was equally professional, knowledgeable and dedicated for the public to form a new opinion of bowling. They only hired a set of "pretty faces" - at least they did that in my former two home houses, into which I will never set foot in again. They hired people who don't give a crap about bowling, except, once again, the bottom line.

I need to jump in here. This cannot go unspoken.
Jeff, you simply can't put down a blanket statement like that. As a conservative/republican, and may I add Christian and someone recently outsourced by a corporation, I've never seen any group of people who truly care about others and have more balance than conservative Christians. You. are. wrong. Period.
And Luke, while I understand your comments, and used to feel that way... as someone once again who spent 5 years as a LEO volunteer deputy, I assure you I'm certainly no more than average. HOWEVER, my training, knowledge of de-escalation, proper response to threat levels, and multiple choice of weapons/tactics to respond with, allowed me to do what needed to be done. Thank God for all those brave men/women who see the need and go out to perform that thankless job while being less than 6'5", 250 lbs of muscle, and able to leap small buildings in a single bound.

And i would argue conservative christians are some the most hypocritical, scum bags walking the earth.

Just like so many of you have given me Discrimination

Post. of. the. year.

I need to jump in here. This cannot go unspoken.
Jeff, you simply can't put down a blanket statement like that. As a conservative/republican, and may I add Christian and someone recently outsourced by a corporation, I've never seen any group of people who truly care about others and have more balance than conservative Christians. You. are. wrong. Period.
And Luke, while I understand your comments, and used to feel that way... as someone once again who spent 5 years as a LEO volunteer deputy, I assure you I'm certainly no more than average. HOWEVER, my training, knowledge of de-escalation, proper response to threat levels, and multiple choice of weapons/tactics to respond with, allowed me to do what needed to be done. Thank God for all those brave men/women who see the need and go out to perform that thankless job while being less than 6'5", 250 lbs of muscle, and able to leap small buildings in a single bound.

This explains a lot.