BallReviews

General Category => Miscellaneous => Topic started by: NY Mike on January 08, 2004, 09:38:51 PM

Title: Brunswick
Post by: NY Mike on January 08, 2004, 09:38:51 PM
Does anyone have a link to the Brunswick headquarters, I bowl
in a Brunswick house which has been going down hill, terribly, the
last few years.  Dirty bathrooms, broken equipment (lanes)have gone
unrepaired for months at a time,foul lights inoperable for years
& poor customer service.  5 yrs ago, they invested $$ in the synthetic
lanes and new bar.  To top things off, the manager is only there during
the day, most leagues bowl after 6 PM.
  The, so called asst mgr's are rude and most times are not available
after 6 either, leaving the establishment to be run by $6.00 p/hr help.
Have talked to the district mgr., to no avail, looking to bump this up
Bowling alleys are few in our area, so I believe they think they can
treat their bowlers poorly.  They have already lost their
Sunday AM league, additional leagues looking to move as well.
 Anyone have any ideas ????????



and a # of others are considering moving, as well.  Any Thoughts????
Title: Re: Brunswick
Post by: brimar on January 09, 2004, 12:55:56 PM
sounds like an AMF house in disguise
--------------------

Thanks for reading my post.

Brian

Title: Re: Brunswick
Post by: NY Mike on January 09, 2004, 01:37:07 PM
Nice try Shermdog, IE & Netscape can not
locate such an address.......




Title: Re: Brunswick
Post by: NY Mike on January 09, 2004, 01:51:43 PM
Ragnar, thanks, I tried again and was able
to access, in the process of shooting off
a complaint to their corp headquarters,
Hope this solves some of our issues..
Title: Re: Brunswick
Post by: Silencer on January 09, 2004, 07:08:05 PM
these days it really seems the only houses that can be well run are Independant, because its their own money and they want to take care of that, which i see in alot of houses, except mine, or snack bar was just closed do to rats, yea great place
--------------------
What would life be like without Columbia and Brunswick?
Title: Re: Brunswick
Post by: Silencer on January 09, 2004, 07:13:25 PM
haha, yea i forgot the name of it Rory, either way very nasty
--------------------
What would life be like without Columbia and Brunswick?
Title: Re: Brunswick
Post by: Porkchop on January 09, 2004, 09:59:23 PM
Maybe Brunswick and AMF should form a partnership.
--------------------
You wanna bet me how much?  Let's play!
Title: Re: Brunswick
Post by: Urethane Game on January 09, 2004, 10:11:07 PM
I also have had a problem with Brunswick Zones.  Unfortunately, Brunswick's focus, whether they admit or not, is on the Chuck E Cheese customer not the serious bowler.

I bowl in a house where the dust was so thick in the bowler's area that you could scoop up a handful.  I spoke to the GM at the house and she did nothing but make excuses.  I don't think that she comprehended that the dust was being tracked onto the approaches and becoming dangerous to the bowlers.

The only way I forsee a change in these corporate owned centers is when they lose the disco bowler dollar and are forced to focus on the league bowler as their sole form of income.  


--------------------
www.desplainesradio.com

Edited on 1/9/2004 11:09 PM
Title: Re: Brunswick
Post by: DON DRAPER on January 09, 2004, 10:34:39 PM
my house, olympia lanes in st. joseph, missouri, was a brunswick recreation center until the summer of 2000. the place was always spotlessly clean----inside and out. the new owners have maintained that tradition. i think most of this can be related to the management.