Author Topic: driller screwed up ball, what to do (Read 11462 times)

pchee2 · « **on:** September 30, 2003, 03:38:29 AM »

I had my brand new ball drilled and driller messed up the thumb hole so now it has to be plugged and drilled again. This is not the first time it has happened. Another time he drilled it with this layout that he though would be good for me, however, it turned out to be garbage. It too was on a brand new ball. So that ball also needed to be plugged and redrilled. Here's the question. Should the driller buy me a new ball and take the old one? I don't want my ball with a bunch of plugs in it, especially since it is/was new in box. If my driller doesn't want to buy me a new ball and just wants to plug and redrill them should he charge me drilling?

Personally I think that he should buy me a new ball and he can have the one he messed up on. That's fair. I don't want a brand new ball with zero games on it having plugs all over the place. In fact, I don't want any brand new ball with any sort of plug. But my driller is a little unreasonable so he probably won't buy me a new ball to replace his mess up. He'll probably just plug and redrill the ball. So this being the case, do you think that I should pay drilling and plugging when he is the one who messed up my ball?

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pchee2<~~~strokin the ball with cranker revs and spraying the lanes for an average of a buck 62. This guy is full of STUFF!

Edited on 9/30/2003 6:48 PM

A_P_K · « **Reply #1 on:** September 30, 2003, 06:46:58 PM »

I think that if he did this more than one time, you should either look into a new operator, or a drill press of your own.

All kidding aside his lack of competence messed up your equipment on more than one occasion. You should make it known to him you pay for quality work, not experiments.

Even if he's unreasonable tell him that you'd spread bad news across San Fran about his poor skills and business tactics.

If all else fails grab two manly 16lbers and run like hell.

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In the old days people used to cut wood with axes.....................now and days...............they just have Executioners do it for them!

Pin_Krusher IS a serious threat to modern day bowling wood as we know it today.

louie · « **Reply #2 on:** September 30, 2003, 09:54:26 PM »

The only similar experience I have had was a layout error. I requested one type of drilling and my driller strongly recommended another. We went with his drilling which badly rolled over the finger holes. Needless to say, this was not acceptable. We compromised. I paid an extra 30 bucks and he took the original ball back, and he gave me a brand new ball that had an appropriate drill pattern. He still made some money and I had a ball that was new and rolled properly. Everyone left happy!
Try talking to your driller Pchee2. Maybe he will be reasonable.
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Why does everyone laugh when I bowl?

louie

PJM300 · « **Reply #3 on:** September 30, 2003, 10:07:43 PM »

You should refuse the ball and have him give you a brand new one which is what your paying for. Not a ball with a plugged thumb

Tom · « **Reply #4 on:** September 30, 2003, 10:55:54 PM »

Pchee2, is it the thumb pitch that is wrong or the span? If it's the pitch
and you use a thumb slug like Angstfilled said slug the thumb and have him
redrill it. Even if the span is fractionally off slugs are available in
1-1/8 1-1/4 and 1-3/8 so you can also make slight adjustments to the span
that would not be noticeable. Thats worst case scenario. The bottom line is
the driller should be enough of a businessman to make it a win win transaction
for you both.

Tom

Magic Carpet · « **Reply #5 on:** September 30, 2003, 11:34:35 PM »

I have ask this question before in here. Because so many people now buy balls over the net instead of in the pro shop. I know in other industries if you provide the "blanks" and contract to have work done on the "blanks" the blanks are YOURS and you can expect up to 10% shrinkage. For example if you are having tee shirts screen printed and you are providing the shirts (not buying them from the screen printer) then you can expect up to 10% of those shirts to get messed up. The Printer is not obligated to replace them. Now many would depending on the situation.
"Contract" ball drilling should be the same. You provide the blank and the driller makes a mistake it's still your blank. If you buy the ball from the driller then he makes some margin on that and can afford to replace the ball if he screws up. There should be a sign posted ether way.
Now most drillers will be too afraid to stand up to this but it is the way it's supposed to work in the business world.

scotts33 · « **Reply #6 on:** September 30, 2003, 11:37:53 PM »

Aaaaahhhh pcheeless you're being cheap. Bowlers aren't cheap!

Scott

Brickguy221 · « **Reply #7 on:** October 01, 2003, 12:28:00 AM »

Peaches, if the mistake is the drillers fault, he owes you a new ball, providing you bought it from him as pointed out by Magic Carpet. If the ball has a 1 1/4" slug in it and it still has to be plugged, the Driller owes you a new ball as long as you bought the ball from the driller as pointed out by Magic Carpet. I wouldn't even consider a 1 3/8" or 1 1/2" slug in place of plugging and re drilling.....and since this isn't the first time, I'd find me a new driller unless that isn't feasable because of location or friendship or something similiar. Still he owes you a new ball if bought from him.

PS: If he replaces it, be sure it is a 16# manley ball.

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In the old days, they used axes to chop up wood...Nowadays, they use "BUZZSAWS".

LuckyLefty · « **Reply #8 on:** October 01, 2003, 06:27:53 AM »

First of all I think Pchless is spoofing us!

Second of all I for any pitch mistakes or bevel expect my driller to fix those for free. Recently my favorite guys just screwed up a drilling for a guy and gave him a righty drilling and he's lefty. (As he said, "not sure why I'm not getting the reaction I'm expecting").

As to ball reaction, my good friend who is a wonderful ball driller and great bowler who's been in the business for about 15 years believes it is sort of hit or miss.

Even for himself he believes he can drill two balls for himself from the same company and get two different results or reactions. One great and one so so.

Then he says there are just balls that make a driller look good. Example the Demolition Zone, he says I could drill one of those just about anyway for anybody and they'd be happy. Then there are others (usually heavy oil monsters used inappropriately), that you are lucky if almost half of the people want to return them, no matter how drilled!

Then there are the bowlers. He has one guy who is a great bowler with a 3 1/2 pin to pap who always wants to copy other bowlers drillings(pin off to side of ring finger) about 1 1/2 inches from pap and can't figure out why he has trouble generating backend. If you give him a 4 1/2 inch pin to pap(over middle finger he is convinced before he even throws it won't work.

Tough business. Glad I'm not in it.

REgards,

Luckylefty
Regarding bowlers and pet peeves, Once worked in a ladies shoe store in college. "M'ame, you need a 9 1/2 D." She, "Oh no, I wear an 8 1/2 B"
OK! And they'll walk out of there with their feet so stuffed in to those things and be happy!

1fife · « **Reply #9 on:** October 01, 2003, 06:53:33 AM »

why doesnt think sound like you and your writing?
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Dont swing it-if you cant bring it

When in doubt-swing it out

charlee323 · « **Reply #10 on:** October 01, 2003, 08:02:37 AM »

I had similar circumstances in May of last year, the driller gave me my ball and sent me on my way. I wonder if they even miss my $500 I spent last year in the pro shop and the $30 a week I spent in open bowling. Probably not.

Rev_O · « **Reply #11 on:** October 01, 2003, 08:36:08 AM »

in our shop, we have a 100% satisfaction guarantee. we will replace the ball if we recommend a drilling and it doesnt work for you.
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Rev-O

mean people SUCK

Pinbuster · « **Reply #12 on:** October 01, 2003, 09:20:36 AM »

When we sell a ball, if we would make a mistake in the drilling then we would replace the ball. That mistake could be span, pitch, size of hole, or weights (drilled righty for a lefty). No one should accept these type of mistakes on a new ball purchase to just be fixed by plugging.

Now if you refused to throw the ball because the thumb was too tight and kept having us sand on it until you dropped the ball we might balk at that, we would probably slug or use an insert to fix it (free) but you will try the ball when we think the thumb is right even if you still think it is too tight.

Now a drilling on a ball that doesnâ€™t seem to work or the wrong ball choice is dicey. We seek input into the process. Balls that would seem to fit the bowlers need are recommended but it is the bowlers choice from that group. Then we recommend certain drillings. Most the time they work but occasionally a bowlers style just doesnâ€™t match up. We will adjust the coverstock free (for balls purchased at our shop this service is always free as long as you own the ball) but unfortunately there is a buyers risk of not getting the reaction they wanted.

JOE FALCO · « **Reply #13 on:** October 01, 2003, 10:09:35 AM »

Mr Chee .. I think an UNSATISFIED bowler should get the ball plugged and redrilled free (up to 30 days from the day he walked out of the shop). I had a situation like that .. I'd like to tell it:

Moved to NC and made contact with the nearest Pro shop. Bought a ball, he drilled it and I was fairly satisfied with it. Shortly after that I got involved with AZO products. Was lured by their TWO PIN approach. Ordered one of their balls ON LINE and brought it to the PRO for drilling.

When I went to pick up the ball he had the THUMB HOLE in one of the PINS. When I pointed it out to him (when picking up the ball) he said THAT'S NOT UNUSUAL .. when I tried the ball out (when I picked the ball up) and complained that the ball went STRAIGHT AS AN ARROW .. he said maybe it needs a weight hole!

Needless to say he was DOING NOTHING for me! The Ball was USELESS! Naturally he NEVER got any more of my business .. and I've bought a ball a month since!

Wish you luck with your PROBLEM!

NOTE: THIS PRO IS STILL IN BUSINESS!
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Hit them light and watch them fight
J O E - F A L C O

Edited on 10/1/2003 10:21 AM

Brickguy221 · « **Reply #14 on:** October 01, 2003, 10:26:27 AM »

Joe, go back and read Magic Carper's comments. If I read him right, he says and I agree that if the ball is purchased at the pro shop, then the pro shop should replace it, but if he bought the ball elswhere and brought the blank in to be drilled and it is drilled wrong, then that is the bowlers problem because he didn't buy the ball at that pro shop.

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In the old days, they used axes to chop up wood...Nowadays, they use "BUZZSAWS".