All sales go into the register, and I did not publicize any discounts to people. If you were a discounted customer I knew who you are and you were a friend of mine. If you buy on line, I do not care as long as I am drilling it. Don't take one to Fred, another to Barney and your third to me. If you bring me all your internet balls, over time I know your a loyal customer and I will not charge you as much.
If you bowl with me, travel with me bowling or a friend of mine than more often than not I wouldn't even charge you or just the basic $25 for slugs/inserts.
Its different when your in a small town, or a small town shop. In a larger area with more customers there would not be as much price "adjustments". When your in a small town, you have 3 to 5 people that are good customers, and close friends.
Edited by The Dreaded Durbin on 1/20/2011 at 10:09 AM
Edited by The Dreaded Durbin on 1/20/2011 at 10:10 AM