BallReviews

General Category => Miscellaneous => Topic started by: SHEET on February 02, 2004, 10:05:24 PM

Title: Expensive Pro Shop Operator
Post by: SHEET on February 02, 2004, 10:05:24 PM
I don't want to down play my driller. I just wanted to know if any one out there goes through the same thing that I do and my local bowling buddies goes through when it comes to dealing with a certain operator in our area. I don't want to mention his name, but this guy is really ridiculous when it comes to his prices. I know I personally spend alot on this hobby, especially with him, I'm not looking for a hand out and I know he has to eat and provide, but last saturday was the last draw. I had purchased a brand new ball from someone who wasn't using it, I brought the ball to my driller and with drilling and everything (inserts and slugs) he wanted $75 bucks. I know if I would've bought the ball from him that it would've been slightly cheaper. I didn't get upset, because everyone knows that this guy is very expensive. I took my new ball somewhere else that day and saved over $25.00 What are your thoughts on this? I already know of a few bowlers who won't even go in his shop to buy cleaner from him cause of his prices.

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"I'll BOWL ANYBODY!!!!!!"
Make sure the $$$ is enough and all there...
Title: Re: Expensive Pro Shop Operator
Post by: iommifan on February 03, 2004, 01:22:45 PM
It's a little high priced but, is he good? If he is it might be worth it. I know our pro-shop doesn't charge anything if you buy the ball there. They don't like drilling ball from the internet because if it cracks during or after drilling, who is to blame? So they try to stay away from that. I don't think I would pay $75, maybe $50. but with inserts and slugs? I don't know it is high but if he was really good I would do it.
Title: Re: Expensive Pro Shop Operator
Post by: channel surfer on February 03, 2004, 01:25:24 PM
I pay $70 to get my stuff drilled. Its only $40 or so if you buy the ball there.
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My Bowling Clinic Site: http://csbowling.vze.com

ASK A PRO:http://csbowling.vze.com/atp.shtml

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Title: Re: Expensive Pro Shop Operator
Post by: Soonermike on February 03, 2004, 01:29:11 PM
Hey, if the other guy does you a good job, then take it to him.  It's called competition.  The first guy obviously doesn't need your business.  Would you pay 50% more for your tires if you had a choice?
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SoonerMike
Title: Re: Expensive Pro Shop Operator
Post by: shotmaker on February 03, 2004, 01:30:08 PM
If you think it's too expensive, tell him you're taking your business elsewhere because of this. Then do it. Maybe he doesn't realize that people are ticked at him for high prices. You live in America, the heart of business in this country is competition, if there is someone else with equal service and lower prices go there. The wildcard however is the service, if this guy is really good maybe he can command a slightly higher price. I know with Pro Shop opperators it is hard to go elswhere if you really like how you are taken care of by them.
Title: Re: Expensive Pro Shop Operator
Post by: jkiser01 on February 03, 2004, 01:34:28 PM
$75 is ridiculous!! This subject has been talked about many, many times on here and there is no way I would pay that much to get a ball drilled..

I pay around $25 bucks out the door for a blank drill and my pro shop guy is perfectly happy to drill internet balls. He is in business to make money, not give out lectures to people that bring him balls brought elsewhere to drill and he and does a great business. He is not out to screw people on drill charges like alot of shops that I hear about..

I'm sure most if not all of the pro shop operators on here totally disagree with me, but thats OK. I am just stating my opinion..

I also realize this is a business and if someone wants to pay $75 bucks to get a ball drilled and agrees to it, then thats great. As long as the person wanting the ball drilled is happy and willing to pay that much, then it really makes no difference..
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If they only made a ball that would carry that d*mn 10 pin..

jkiser01

Edited on 2/3/2004 2:35 PM
Title: Re: Expensive Pro Shop Operator
Post by: iommifan on February 03, 2004, 01:37:03 PM
I agree with Shotmaker. If he takes care of you. If he determines your axis of rotation and helps with determining which drilling pattern is best for the application you are using the ball with $75 isn't such a bad price. If all he is doing is drilling 3 holes in it then that is a different story. Make sure you get $75 worth of service. I have noticed a whole bevy of ball drillers out there who should not be allowed within 100' of a pro-shop. Some have no clue. If he is good I would pay it.
Title: Re: Expensive Pro Shop Operator
Post by: SHEET on February 03, 2004, 01:48:50 PM
I did tell him that I was leaving because his price was too high, he just said o.k. and went back to doing what he was doing.  I've seen someone come in, buy 5 lane1 pieces on the spot and he didn't even throw in a ball cleaner a rosin bag or nothing.  I have my own business so I know that small business owners are out to make money, Hell, we all are... But to take your valued customers to the cleaners is outrageous.  Maybe I should've told him to get a pair and bowled him for the price of the drilling!  I definitely would not have lost!
--------------------
"I'll BOWL ANYBODY!!!!!!"
Make sure the $$$ is enough and all there...
Title: Re: Expensive Pro Shop Operator
Post by: Hamburglar on February 03, 2004, 01:56:52 PM
Damn!  The shops you guys deal with SUCK!  Once again, I guess I'm lucky that I have a Pro that likes to take care of his customers!  I've bought three balls from him in the last year...one for my mom, one for my aunt, and one for myself...and every time his price has been very much in line with what I've seen on the internet.  Now here is the kicker...I haven't been charged once for drilling any of the balls!!!
I can't imagine that a shop would charge for drilling a ball if you buy it there...now sure I can see a charge for inserts and plugs, that's only logical...but an extra $25-$40 bucks to drill a ball you bought from them is crazy!!!  That's like going to a bar and ordering a pitcher of beer and they tell you its $5 for the beer but another $2.50 to put it in the pitcher!
On the other hand, if you buy a ball somewhere else (like off the internet) and want it drilled, then you should have to pay for that service...although $75 is a rip even if the person is a good driller.

Edited on 2/3/2004 2:53 PM
Title: Re: Expensive Pro Shop Operator
Post by: Ernie McCracken on February 03, 2004, 02:00:01 PM
I just pay a few $$$ over cost and that's that.  It works out nice.
Title: Re: Expensive Pro Shop Operator
Post by: SHEET on February 03, 2004, 02:03:58 PM
Don't get it twisted white trash, I am far from cheap or broke for that matter.  But principal is principal. I even thought about giving him the money before I left. And by the way, I am that good that I could go to walmart and get a conventional drill. DO YOU WANT A GET A PAIR???
--------------------
"I'll BOWL ANYBODY!!!!!!"
Make sure the $$$ is enough and all there...
Title: Re: Expensive Pro Shop Operator
Post by: jkiser01 on February 03, 2004, 02:12:07 PM
White_Trash_Ball_Driller,

I don't know where you live but if I went into a pro shop and the guy behind the counter had an attitude like you seem to have, I wouldn't stand in any line.. I would leave asap and find someone that wants to treat me fairly and not make a killing off me and my friends.. I also recommend people to my pro shop guy because he treats people right and has very fair prices..

The bottom line is this. We do still need pro shops to drill our stuff and thats not an issue, my issue is pro shops that take advantage of people and there are alot of those still out there in business..

Over time, people will all learn to go elsewhere and that place will close, which is a good thing for everybody..
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If they only made a ball that would carry that d*mn 10 pin..

jkiser01
Title: Re: Expensive Pro Shop Operator
Post by: Borincano on February 03, 2004, 02:14:10 PM
This is what does not make sense. I take a ball to be plugged and drilled. I pay no more than $30.00. Now I take a new ball and they want $50.00. There is more work in one of them and they charge less. In the other is just the drilling and they charge more. Where is the logic? I always take my own grips and slugs to be installed.
Title: Re: Expensive Pro Shop Operator
Post by: Mackreldog on February 03, 2004, 02:19:20 PM
There seems to be a recurring theme on these forums ...

Arguments over expensive and overpriced pro shops
Arguments over expensive and overpriced bowling balls
Arguments over expensive and overpriced jock itch medicine

Do you see it too?
Title: Re: Expensive Pro Shop Operator
Post by: SHEET on February 03, 2004, 02:25:58 PM
BTW
This guy also charges for drilling when buying a new piece from him.
Is he still the man WTBD???
--------------------
"I'll BOWL ANYBODY!!!!!!"
Make sure the $$$ is enough and all there...
Title: Re: Expensive Pro Shop Operator
Post by: SHEET on February 03, 2004, 02:30:54 PM
WHEN AND WHERE WTBD???? And pick a price that will light on yourself!!!
--------------------
"I'll BOWL ANYBODY!!!!!!"
Make sure the $$$ is enough and all there...
Title: Re: Expensive Pro Shop Operator
Post by: shotmaker on February 03, 2004, 04:24:59 PM
quote:
This is what does not make sense. I take a ball to be plugged and drilled. I pay no more than $30.00. Now I take a new ball and they want $50.00. There is more work in one of them and they charge less. In the other is just the drilling and they charge more. Where is the logic? I always take my own grips and slugs to be installed.


The Pro Shop Operator may charge more in this case because if he ruins your new ball and has to replace it, it costs a lot of money. If he screws up on a plug/redrill, he can just plug it over and it will be fine. He may not even screw up the drilling, I've seen balls jump out of the fixture while drilling and get wrecked that way.

Bottom line seems to be if you don't like it, go somewhere else. There have been many good reasons posted in this thread for paying a little more. If it's still too much, find someone who fits into your budget better. If your in the Chicago area I recommend Chicago's Bowling Store. He does a great job and keeps himself very competitively priced.
Title: Re: Expensive Pro Shop Operator
Post by: TwoFourEightNineNine on February 03, 2004, 10:46:10 PM
The above discussion is the reason why I have to learn about my own equipment, fit, beveling, etc. The driller I work with here is very good in terms of hitting lines and fitting, and also with price, but he seems to have problems with setting up reactions for his customers as his shop is in a strip mall near San Francisco and not in a bowling center.

I lay out and draw out how I want my ball drilled on my own, he drills the holes, and I finish off the beveling, etc. I guess I am lucky, as I can get an Inferno $185 out the door with him.

Although some of those guys who are quite expensive in terms of drilling you a bowling ball, I have to admit that they are very thorough in their services. I guess some pro shops sell their knowledge about the game when setting up a reaction, etc, too.
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-Jeremy Vitug

MFBSB!!!

"Guys, guys, guys... listen. I have a fever... and the only prescription is more cowbell!"




Title: Re: Expensive Pro Shop Operator
Post by: golfnutFL on February 03, 2004, 11:09:12 PM
My friend who owned the shop before me sold the stuff a little above cost and charged extra for drilling. If you are not charging full retail then you should charge extra for drilling, this is known as a la carte. It has pro's and con's. I decided to just add up the total and have just one price, i.e. a raging inferno used to be sold for $175 + $25 for drilling. I sell it for $199+tax and inserts, etc. At $199 I am only making about $50, which is not alot in terms of the amount of work that is involved, i.e. layout, adding balance holes, determining PAP, wathcing the bowler, etc.
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WTBD-
At $199 you make only $50????  You can buy the ball for $130 at Buddies Pro Shop and I'm sure that he's not losing money. It is not uncommon to find this ball selling for $110 or less via e-bay. Do you think bowlingball.com is just giving them away? I know that my local proshop pays about $100 wholesale for them. So either Brunswick is ripping you off or you're making a little more than you claim.
Title: Re: Expensive Pro Shop Operator
Post by: Mike Austin on February 03, 2004, 11:20:45 PM
That local pro shop is probably not paying $100 for them.  If he is, he's getting them for well below wholesale, probably distributor price.  My best distributor price is about $129.00 for the Raging Inferno.  The internet sellers get a better price because they are dealing in volume, distributors will give the online guys a break for this reason.  The web site that I drill for gets a better price on most everything than I can get, they do more volume.

I have ala carte pricing on balls, Raging Inferno $155.95+tax, $50.00 for drilling, $5.95 for slug, $2.95 each for grips.  I throw in grips and slugs for regulars.  His $199.95 drilled is pretty good, Raging Inferno should retail around $219.95.  Gonna be about $220 out the door from me, and that ball is doing pretty well.

--------------------
Mike Austin
Mike Austin's Precision Pro Shop
Houston, TX
strikes4days@sbcglobal.net
Storm Pro Shop Staff Member
Vise Grips Staff Member


Onward through the Storm!!!!

Check out my web site - www.BirdDogBowling.com
Title: Re: Expensive Pro Shop Operator
Post by: HamPster on February 04, 2004, 04:22:29 AM
Gee, if it's such a problem, go drop $12,000 on a drill press, another thousand or two on drill bits (if you can get a deal, that is), a bevel sander, a weight scale, and everything else needed to drill a ball.  To make up our costs, and that's without profit PERIOD, we'd have to drill 600+ balls just to break even.  There's a difference between being ripped off and paying someone their due.  We pay a ton to have that stupid shop there so people can come in and whine and complain about how much they're paying.  

I bet the majority of you have a job where you get paid more than you're worth.  Do you complain about it?  Not a chance.  Would you scream if the boss suggested you take a pay cut.  HELL YES.  You'd pay the same whether you bought a ball online and brought it in to have it drilled or bought it at our shop.  We get SO many people that come in and say, "So and so screwed this up, can you fix it?"  Well frickin DUH, they probably gave you a discount, right?  So instead of paying us to do a GOOD job, you'd rather have trailer park Bob punch holes in a couple hundred dollar ball for a couple bucks off.  Then when he screws it up, you end up paying MORE between the drilling and having us fix it than you would have if you just brought it here to begin with.  If you want GOOD service and GOOD workmanship, you bring the ball to us, PERIOD.
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The weekly signature series, by Hamster, presenting a mini-series of quotes from Shrek!

"You know how you tryin to give somebody the hint, but they won't leave, then there's that big awkward silence, you know . . . ."
Title: Re: Expensive Pro Shop Operator
Post by: Pinbuster on February 04, 2004, 10:02:41 AM
Everyone looks at the happy path.

There is a steady stream of bowlers coming in with balls to drill. Everyone already knows there measurements. Everyone already knows how they want the ball drilled and they know their PAP. They will finish all the balls themselves. Balls never crack, no warranty complaints, etc, etc.

Assuming all that you can layout and drill a ball in 15 minutes. WOW that’s 80 bucks an hour with $20 for drilling fees. And if that was the scenario then I would do it.

But the reality is. You only get a couple each day. Most don’t have a clue of their measurements. Most don’t have a clue of how the ball should be drilled. Most don’t know their PAP. They don’t have any idea on how to finish a ball. You have to explain warranty issues (drilling to close to pins, bridge width, drilling finger holes together at the bottom, beveling holes). You end up spending an average of 45 minutes to an hour on a ball.

You have to average things out and generate enough revenue to stay in business. When someone calls and wants to know the price to drill a blank ball you can’t go $20 to $100 depending on how big a pain the butt you are.

Unless the proshop is being run the proprietor as a service to their league customers you will loose your shirt charging $20 (particularly if you throw in inserts). We have had a lot of operators around here try and it and after a year or two they give up to get real jobs. I haven’t seen a proshop owner yet that was living the high life.

If you are willing to not have a proshop in every bowling establishment so that you only had 1 proshop for 5,000 league bowlers then maybe you could lower prices some. But would you be willing to wait a while because they were always busy.

PS. Our wholesale price on an Inferno is $129 and that is best price you can get from our distributor. We would sell the ball including drilling for $199.
Title: Re: Expensive Pro Shop Operator
Post by: thegame on February 04, 2004, 10:17:20 AM
There's a guy around here that everybody laughs at because of how ridiculous his prices are.  Most of the time a high end ball (Throttle, X-Factor, etc.) will run you $300 out the door, and he itimizes his charges, he charges 10 dollars extra if he has to drill a weight hole in the side.  I was subbing in a scratch league at this house, and had just gotten a new ball (not there of course), and the glue wasn't holding one of the finger grips in very well, so I went in to him, and said I just needed a couple drops of glue in the finger insert......5 dollar minimum charge on any hole he works on, I said screw it.  Fortunately one of the people on the team I was subbing for had some glue she said I could use......and would only charge me 3 dollars for it, LOL.  I can't imagine he gets any repeat business.  If anyone wants to know who it is in the SoCal area, just ask, I don't mind outing people who rip off customers who may not know any better.  There are other stories about him too, I just don't want to get into everything I know about him here.
Title: Re: Expensive Pro Shop Operator
Post by: Rick Wunder on February 04, 2004, 11:06:00 AM
Bravo Angstfilled, Hamster, Pinbuster, and of course, WTBD!  Your posts are right on the money!
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RW (THB)

Edited on 2/4/2004 12:04 PM

Edited on 2/4/2004 3:28 PM
Title: Re: Expensive Pro Shop Operator
Post by: jkiser01 on February 04, 2004, 12:06:39 PM
Hamster Resurgence,

If yours was the only shop in my town, I would drive somewhere else.. People do not come into a pro shop to get lectured on prices or why they went somewhere else.. Your attitude in my opinion is horrible..
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If they only made a ball that would carry that d*mn 10 pin..

jkiser01
Title: Re: Expensive Pro Shop Operator
Post by: SHEET on February 04, 2004, 12:09:20 PM
Yea! Right on the money on how some of you punchers are rip off artist. At least my driller smiles at his customers while his digging in their pockets!
--------------------
"I'll BOWL ANYBODY!!!!!!"
Make sure the $$$ is enough and all there...
Title: Re: Expensive Pro Shop Operator
Post by: SHEET on February 04, 2004, 01:19:16 PM
You have a better chance going to the bank with a little note ANG.  Profiles don't matter! Pick any place any time, and keep in mind I don't unzip my bag for chump change!  I'm not down playing drillers especially if theyre good, but you guys should just listen a little bit.  I did'nt start this topic for nothingless but peoples opinions on what price I was quoted.  But the money is here... COME GET IT!!!
--------------------
"I'll BOWL ANYBODY!!!!!!"
Make sure the $$$ is enough and all there...
Title: Re: Expensive Pro Shop Operator
Post by: Mike Austin on February 04, 2004, 04:20:39 PM
jkiser,  you gotta relax a little bit man.  Hamster and Pinbuster mashed the nail on the head.  Jim, you are not the run of the mill customer, you have been part of the way around the block.  MOST customers are not your 190-200+ bowlers.  Most people don't have a clue about bowling balls, services, etc...  These are the people that get taken to the cleaners and/or they think they know something, want all your advice, time, expertise, experience, etc, and then want it at a discount.  You know what you want and can relate those things to your driller.  You also don't act like you are the best bowler on the planet.  You know what questions to ask and when to ask them.  85% of people are not like that.

If most of my customers came in and said I want a Barbed Wire, drill it like you did my Power Charge, 15lbs and I'll be back tomorrow to pick it up, that would awesome.  That's pretty much how you are, Jim.

Hamster doesn't have a bad attitude, he sees what busy operators see.  This business is brutal to make a living at.  MOST everybody wants a discount or free.  We don't get to mark up stuff like jewelry, if I bought an Inferno for $129.00 and could sell it for $774, I would be glad to knock off $100 or more for you, my good customer.  You would feel like you got a good deal, and I made a very nice mark up.  But, the reality is I buy it at $129.00, sell it for $155.95 undrilled.  Most people can get it on line for $140.00.  Drilling Fee is $50.00 whether you buy the ball from me or not.

I have a pro shop 15 minutes from me that sells that Inferno for $189.00 drilled.  He has raised his prices.  He used to charge $25 for blank drills.  I have been where I am for 5 years now.  There have been 15 other guys in my same location, and never could make it, the other guy was so cheap, they couldn't survive.  But I'm a whole other animal, I don't like to brag, but I'm as good as anybody in the country, I can get references.  I haven't went away.  The other guy raised his blank drill price to $40.  I MADE HIM MORE MONEY.  He is still cheaper than me, but he can't do what I can.  HE HAS NEVER THROWN A BOWLING BALL, EVER!  That is God's honest truth, see my profile.

Ultimately, this is a business.  If you want the best, you have to pay more than not the best.  Yes, I agree that there is gouging, and that is wrong.  The consumer has the right and should choose who drills his/her equipment.  But if you come to me you are choosing me and everything that goes with it, don't ask me to do it at the other guy's price, that's not fair to me, my employee, or my wife.  I do this because in the end I love it.  I love bowling.  I could/did make more money outside of bowling.  I'm not gonna give my life away, my experiences, skills etc are not gonna be free.  I'm not gonna take your last dollar either, word of mouth is the best advertising, and thank the Lord, I get lots of that.  I treat people right, I'm counting on the same from them.

sorry so long...
--------------------
Mike Austin
Mike Austin's Precision Pro Shop
Houston, TX
strikes4days@sbcglobal.net
Storm Pro Shop Staff Member
Vise Grips Staff Member


Onward through the Storm!!!!

Check out my web site - www.BirdDogBowling.com
Title: Re: Expensive Pro Shop Operator
Post by: jkiser01 on February 04, 2004, 04:30:06 PM
Mike Austin,

Sorry, just stating my opinion.. The deal I did with you was great and I have nothing but good things to say about the way you do business.

I just hate the pro shop operator that has the attitude that "he is doing me a favor" by drilling my ball. I am paying for this service, its not free.. Some of the comments from certain users here sound like that to me, but maybe I am wrong..

Its obvious that this is a 2 sided conversation with the pro shop operators here on one side of the table and us run of the mill bowlers on the other..

I realize the pro shop business is just that a business and the bottom line is the money.. I just believe there is a fine line between charging a "fair" amount for your service and charging to much..

I am not going to comment on this anymore.. The bottom line is this.. If someone wants to pay $100 to have a blank drill drilled and they are happy about that, so be it.. Everyone will be happy and thats great..

I will just stick with my guy and be happy with the job he does for me..
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If they only made a ball that would carry that d*mn 10 pin..

jkiser01

Edited on 2/4/2004 5:32 PM
Title: Re: Expensive Pro Shop Operator
Post by: AllStar23 on February 04, 2004, 04:37:01 PM
I go to 2 drillers..1 is very cheap and cuts me great deals since i am a junior and one is just normal and doesnt cut anyone deals..I got an x factor and leftside got a silver streak pearl all for about 300 bucks..That is drilling slugs inserts and everything..This guy is very good at drilling and is very smart about it..the only thing is is he cant plug a ball very well so i go to my other driller and she charges aruond 35..The only problem with her is she seems to wanna drill everything stacked..I hate that. But 75$ is just rediculous..I dont care if hes the best in the world..I dont think id pay that.

Just my 2 cents.
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If for every shot my cherry bomb carried a 7 pin id be rich..But im not..Whats that say?
Title: Re: Expensive Pro Shop Operator
Post by: JohnP on February 04, 2004, 10:32:53 PM
I deliberately price myself out of the market on drilling most balls not purchased at my shop.  At $75 for a top end ball, I don't expect to drill any, but I do refer these people to good drillers in other towns nearby.  I prefer not to get into a situation where I can't completely guarantee the ball I drill.  When I sell a ball to a new customer, I expect to spend about one and a half hours to get the ball completely prepared, including watching the bowler for a game or so, determining PAP, analyzing the hand and fitting the grip, discussing the desired ball reaction and laying the ball out to match, drilling, gluing grips and insert, and beveling.  Then I watch another game, ask if there is anything hurting or grabbing and make necessary adjustments.  I ask if the customer would like any help with his game and provide that at no additional cost.  I'm not the low cost driller in my area, but I stay busy and get a lot of repeat business.  Bottom line is everyone does it a little differently and it is a part of their business to set their pricing at a level such that they can make a legitimate profit without having to rush into a poor fit or layout so they can get to the next ball.  Oh, by the way, I drill internet balls for our YABA bowlers for $20, they are my future.  --  JohnP
Title: Re: Expensive Pro Shop Operator
Post by: bamaster on February 04, 2004, 10:50:28 PM
$75 for a blank drill without grips or slugs?  Hmmmm, let's think about this.

How long does it take for him to drill it?  Let's say it takes 30 minutes from putting your ball on the drill press to handing you the ball ready to throw. That's about $150/hour, which is about the same rate as a some lawyers.  

If it takes longer than 30 minuts to punch a ball, he couldn't be THAT good.  My  ball diller (Mike Austin on this board) drilled two blank balls of mine yesterday in less time... and he has a mill press to get those ovals in my thumb slugs.  Granted I finished them off because I prefer to do the beveling, but Mike is THAT good and his rates are about $30 for a blank drill without inserts.

Sounds like to me your pro shop operator is gouging you.

Tony
http://www.allBowling.com
Title: Re: Expensive Pro Shop Operator
Post by: TOON on February 05, 2004, 12:12:03 AM
Here's my 2 cents worth.  I own a 12 lane center.  I have a center 25 miles North of me that only does VERY basic drills.  I also have a center 35 miles East of me that can drill balls.  Also only VERY basic drills.  There is also another center 15 miles East that does NOTHING with balls.  All 3 competing centers are owned by older guys who do not understand that ball reaction can be manipulated by where the CG or pin is placed (the guy to the North is even my DAD!!!).  If someone buys a blaa elsewhere, I make no profit on it.  If they want me to drill it, I tell them when they leave that once it is out the door, it is their baby.  I also am too cheap for what I can do for them.  I charge $25 for drilling, $10 for a slug, and $10 for grips.  Buy it from me and drilling is free.  Grips and a slug are $5 each.  I also throw in a free game of bowling.  I base my price on the fact that on most balls I sell (mid priced reactives and mostly plastic) that about $25 is the profit margin.  Buy it from someone else, no big deal because I am going to make my profit one way or another.  The center that is the closest to me tells those who buy a ball from him that I am the best around.  Kudos to him!!  I drill his stuff for free for his referals.  I used to work for my dad and still have customers in my shop because I did good work for them.
Think about it folks.  If you buy a ball off of the internet and save 50 bucks, you have to pay a MINIMUM of $15 for shipping.  Then, you pay me $25 to drill it.  $10 if you want grips and a slug.  You save a whole $5 and you may have bought the wrong ball because I did not help you pick the right one for you or your game!.  If you have warranty issues, you have to fight with the place you bought it from.  Buy it from me and I would take care of it for you.  It is a chance you take.
Some people have the notion that if it was bought on the net, it must be cheaper.  WRONG!!!!  I had a customer bring in a white dot.  New.  They paid $55 for it.  $13 for shipping.  $25 drilling.  They did not come in to ask who much I could sell it for.  Total for them was $38 more than I could have sold it to them for.  They could have almost bought another ball!!!!
Also, don't forget the pro shop guy who knows you and your game and can make suggestions about which ball is right or wrong for you.  He could save you a bunch of money!!!  And I do belive you get what you pay for.  I have seen some bad drillings from expensive shops because they just want you to be gone.  They don't care about your hand or wrist hurting later or the next day or even the next week.  I do belive that $75 is too much, but if he is that good.....

--------------------
TOON
The one, the original, TOON!

Edited on 2/5/2004 1:11 AM
Title: Re: Expensive Pro Shop Operator
Post by: HamPster on February 05, 2004, 01:32:17 AM
It's not that we're "doing you a favor," we're cheap to begin with!  If all these stupid bowlers got stuff for the prices they whine and complain for, there would be no pro shops at all.  It's not fleecing, it's not making a quick buck, it's flat out plain survival.  Unless you're a frequent customer, if we drill a ball for you with everything for $25, we can't operate on that, it just won't happen.  

I'm not saying everybody here is stupid, I'm not saying everybody here whines and complains.  I'm just saying that if you can get an Ultimate Inferno out the door for $220, you'd better be thanking your lucky stars.  We still don't get all of that either, 15 bucks of that is tax, so we're really only getting $205.  Ball cost is about $130 for those.  Then we have to pay shipping on top of that.  And for all the stuff it takes to drill a ball, it's EXPENSIVE.  

I am SO sick of hagglers.  Fine, take your stuff to K-Mart to get it screwed up so you can whine and complain about them and then suck in your breath at how much plugging costs, just so you can get the ball back and say the plug is a little off color.  Or wait, here's a better one, get a urethane ball drilled for your 5 year old, and then demand your money back when the ball hooks backwards.  Geez, the little guy uses the BUMPERS and hits each side about 6 times on the way down, you think it might change the track a little?  

It's just sickening, and you have to either own a shop or work in one to understand.  It is VERY expensive and time consuming to operate one of them.  I'd break down the cost, but nobody would care anyway.  I'll just say it's in no way worth the pain and headaches from cheap, ignorant trailer trash bowlers.  We do excellent quality work with premium service for reasonable prices.  If you don't like it, go somewhere else.  There's something to be said for turning the other cheek, but we ran out of them a long time ago.  Give someone an inch and they whine because you didn't offer them a mile.  I'm not going to live on a street corner because of some bowler's ignorant misconceptions about what it takes to run a pro shop.
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The weekly signature series, by Hamster, presenting a mini-series of quotes from Shrek!

"You know how you tryin to give somebody the hint, but they won't leave, then there's that big awkward silence, you know . . . ."
Title: Re: Expensive Pro Shop Operator
Post by: RotoT on February 05, 2004, 02:13:39 AM
guess I am lucky. I have a senior PBA member who runs a proshop in our area.
Got aa Duece for 200 after drill, tax, grips, and a slug. Getting a razorwire soon, told me 125 before slug and tax. drill nd grips free. Then again I am a repeat costumer.
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Big Tom N.
 
Title: Re: Expensive Pro Shop Operator
Post by: HamPster on February 05, 2004, 02:29:02 AM
Good point.  Of course I would give discounts for frequent customers, they're the ones that keep the business going.  I'm not currently at liberty to do that, but I think it's a good idea.  It's a little harder to manage when you have more than one person involved with the shop though, communication is rough sometimes when it gets busy.
--------------------
The weekly signature series, by Hamster, presenting a mini-series of quotes from Shrek!

"You know how you tryin to give somebody the hint, but they won't leave, then there's that big awkward silence, you know . . . ."
Title: Re: Expensive Pro Shop Operator
Post by: sheppy335 on February 05, 2004, 08:52:30 AM
When i bring other stuff in to my driller that i didn't by from him i pay 45 dollars that includes slugs and grips. If you buy a ball from him the drilling fee is waved and you only pay for grips and slugs. To pay extra for drilling after you buy a ball from him is out of line and to charge 75 buck to drill that is crazy also.
--------------------
Oil is served Best with fingers!
Why does the 8 Pin laugh at me!

Sheppy
Title: Re: Expensive Pro Shop Operator
Post by: Ishmael on February 05, 2004, 09:01:21 AM
To the drillers out there...have you ever considered making your rates match the amount of work that you have to put into the ball?  If I bring in a new ball with my measurements and tell you to drill it over the label, how long will you spend on it?  Probably 20 minutes?  Why should that cost $75.

On the other hand, if I don't have any measurements and I want you to watch me bowl, then measure my hand, then drill based on PAP, then watch me bowl some more, then I'll gladly pay you $75.

Why should your rates be set in stone.  They should match the effort required to do the work.

Also, including drilling in the price of the ball screws the customer because he is forced to pay taxes on drilling.  Please stop this practice.
Title: Re: Expensive Pro Shop Operator
Post by: HamPster on February 05, 2004, 11:12:10 AM
It's more than just the effort though.  Drilling equipment doesn't just fall out of the sky.  We charge $25 for drilling a plastic ball though (outside drill), because most of the time it's a conventional drill for a little kid.  And it would make it HELL to tell one person "Well, I'll do this ball for $30 because it's easy, but this one will cost you $50"  They'd look at you like you were out of your mind.  

You've gotta pay tax on the drilling one way or another.  It all goes into one lump sum for a total that must be taxed.  Like WTBD said, we don't gouge our customers.  We're doing the best we can to remain open for all these bowlers that want something for nothing.  Two things that go into drilling are labor, and costs.  Drilling a ball isn't a cake walk.  I'm not gonna lie and say it's hard, but you sure as hell have to know what you're doing and pay attention.  The more I think about it, the more I think that $35 bucks is even a little cheap.  

The time it takes to drill a ball is dependant on the assumption that there is NO ONE else in the shop wanting ANYTHING.  30 minutes can turn into an hour and a half if you have people out there wanting things, especially if you get one of those people that ask you about every single frickin ball on the wall.  And if you tell them you're busy, they just walk out the door.  It's a lose/lose situation, and you guys don't seem to be getting the picture.  It's not Walmart where you can walk in, grab something, take it to one of the million checkers working and walk right out.  

Finally, we don't get supplier prices.  High performance stuff is $130, period.  Infernos, X-Factors, Throttles, etc.  They're $230 out the door if you get absolutely everything.  Gouging would be $300.  We charge a fair price and what we deem necessary to keep the shop open so people can keep whining at us.
--------------------
The weekly signature series, by Hamster, presenting a mini-series of quotes from Shrek!

"You know how you tryin to give somebody the hint, but they won't leave, then there's that big awkward silence, you know . . . ."
Title: Re: Expensive Pro Shop Operator
Post by: Ishmael on February 05, 2004, 04:35:21 PM
quote:
Why don't you open a shop, try your strategic decision


I work for a small business.  It doesn't matter what we do, but we provide products and services just like a pro shop.  We don't charge one flat fee for everything we do.  We charge based on the amount of work required to do the job.  I don't understand how this can be so complicated.  It's fair for the business and it's fair for the customer.  

quote:
If you are complaining about the sales tax, I can only imagine how much you would bicker over the amount of time and the final charge to drill one of your balls. It is simply too confusing to do that.


Actually, I don't bicker at all.  I have a great driller that charges fair prices.  Price varies a little depending on the situation, but typically between $25 and $40 including grips whether I buy the ball from him or bring it in.  Nothing to bicker about there.

 
quote:
You've gotta pay tax on the drilling one way or another


No you don't.  Labor is not taxable.  Granted it's only a couple bucks, but why should I pay a couple extra dollars to the government that I don't have to.
Title: Re: Expensive Pro Shop Operator
Post by: HamPster on February 05, 2004, 04:52:57 PM
How on earth is labor not taxable?  It may not be, but the income is taxable.  That doesn't make sense.  I get taxed for labor whether it's having a car part put in or whatever else.  So are you saying that if I polish a ball (it's 2 bucks) that I should charge them a dollar taxable for the polish, and a dollar non-taxable for my labor?
--------------------
The weekly signature series, by Hamster, presenting a mini-series of quotes from Shrek!

"You know how you tryin to give somebody the hint, but they won't leave, then there's that big awkward silence, you know . . . ."
Title: Re: Expensive Pro Shop Operator
Post by: BadShot on February 05, 2004, 05:08:19 PM
hamster, it depends on the state.  if you're providing solely a service, generally it's non sales taxable.  but if you combining labor and materials, in most states the entire charge is sales taxable.

i think there are some states where you can split the labor and materials, and only have to charge sales tax on the materials . . . maybe . . .

think how hard that would be to apply . . . how much of a quarter pounder with cheese is materials -v- labor????
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That which does not kill me makes me stronger . . .
Title: Re: Expensive Pro Shop Operator
Post by: HamPster on February 05, 2004, 06:47:15 PM
Yeah, really, it's like two separate charges.  Doesn't sound reasonable, but oh well.
--------------------
The weekly signature series, by Hamster, presenting a mini-series of quotes from Shrek!

"You know how you tryin to give somebody the hint, but they won't leave, then there's that big awkward silence, you know . . . ."
Title: Re: Expensive Pro Shop Operator
Post by: Ishmael on February 06, 2004, 08:40:43 AM
I didn't intend this to get into a discussion about taxation, but I think I need to clarify for Hamster.  In VA sales tax is only applied to merchandise.  Parts and labor are totalled seperately.  Tax is applied to parts only.  If you get new brake shoes put on your car, the shoes cost $50 and the labor is $100.  Only the $50 for the parts is taxed.  Works the same for a pro shop.  The ball sells for $150 and drilling is $50.  You tax $150 not $200.
Title: Re: Expensive Pro Shop Operator
Post by: JOE FALCO on February 06, 2004, 10:23:25 AM
TAXES/CONVERSATION/DRILLING EQUIPMENT/WHERE THE BALL WAS PURCHASED .. BALONEY! $75 for the service defined IS TOO MUCH! We can't seem to get the BALL DRILLERS to say this! My suggestion to the original poster is to SHOP AROUND! If you want some help drop me a line!
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Hit them light and watch them fight
      J O E - F A L C O
Title: Re: Expensive Pro Shop Operator
Post by: SHEET on February 06, 2004, 01:51:13 PM
Thak you Joe
--------------------
"I'll BOWL ANYBODY!!!!!!"
Make sure the $$$ is enough and all there...
Title: Re: Expensive Pro Shop Operator
Post by: JOE FALCO on February 06, 2004, 10:56:30 PM
MY THOUGHT on your comment is MAYBE YOU OUGHT TO FOLLOW THE TOUR!
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Hit them light and watch them fight
      J O E - F A L C O
Title: Re: Expensive Pro Shop Operator
Post by: HamPster on February 06, 2004, 11:06:09 PM
Haha, king of the mill.  Most of our plug and redrill work is fixing other "pro shops" mistakes.  Lol, it's weird to think that our supposed competition is actually helping to keep us in business.  They get the intial business, then we get called on to fix the mistakes.
--------------------
The weekly signature series, by Hamster, presenting a mini-series of quotes from Shrek!

"You know how you tryin to give somebody the hint, but they won't leave, then there's that big awkward silence, you know . . . ."
Title: Re: Expensive Pro Shop Operator
Post by: JOE FALCO on February 06, 2004, 11:16:25 PM
oh oh! Misunderstanding I think! I meant take your SHOP and follow them .. seems like you figure there's money to be made (drilling balls for the pros)!
--------------------
Hit them light and watch them fight
      J O E - F A L C O
Title: Re: Expensive Pro Shop Operator
Post by: JOE FALCO on February 07, 2004, 07:53:39 AM
ANGST .. WRITING is much different then talking directly to a person .. sometimes to put EMPHASIS on a WORD .. WRITING it in CAPS helps the READER .. sometimes NOTHING helps a reader. There are a NUMBER of FONTS available to people on BR .. some take the time to avail themselves of these OPTIONS .. some don't .. I would imagine if the options are TOO MUCH for some .. complaining to MANAGEMENT may help. SORRY it upsets you .. didn't know you were that familiar with RANSOM notes .. MY APOLOGIES to you!

Seems we were distracted from the topic .. $75 to drill a ball even with the inserts (where they have to be glued and cut)is TOO MUCH .. I will SUGGEST to ANY BOWLER, that pays this much, get in touch with me and I will direct them to OTHER PROFESSIONAL DRILLERS that they should consider!    

--------------------
Hit them light and watch them fight
      J O E - F A L C O
Title: Re: Expensive Pro Shop Operator
Post by: JoeBowler on February 07, 2004, 08:11:10 AM
Golly Joe, I’ve decided whatever your salary was at that bank was too much. I’m sure your salary and benefits thru the years were much higher than any of these independent business men that you continually bash on this sight. What investment did you have in the bank other than time or the money THEY gave you to invest in bank stock. I’m sure you didn’t buy your own desk, calculator, pens, paper, etc.

Banks have always overcharged people  for the services they provide and the bank managers are the worst. They squeeze money out of the customers and the lower level employees while taking large bonuses for themselves.

I submit that you should give back half of what your earned thru the years because it is obvious that you were grossly overpaid.
Title: Re: Expensive Pro Shop Operator
Post by: JoeBowler on February 07, 2004, 08:14:54 AM
And Joe I’m feel sorry for all the LITTLE people on this SITE who cannot UNDERSTAND what you are typing without you POSTING things in CAPITALS. Thanks for the help in MAKING the POINT CLEAR. We SUBMIT to your obviously SUPERIOR communications SKILLS.
Title: Re: Expensive Pro Shop Operator
Post by: JOE FALCO on February 07, 2004, 08:18:11 AM
Thanks!
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Hit them light and watch them fight
      J O E - F A L C O
Title: Re: Expensive Pro Shop Operator
Post by: JOE FALCO on February 07, 2004, 08:21:59 AM
Joe .. since you asked .. started as a $50 clerk .. knowing nothing of Banking ... since I worked Construction .. left after 40 years as a Vice President .. no schooling .. just HARD WORK!
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Hit them light and watch them fight
      J O E - F A L C O
Title: Re: Expensive Pro Shop Operator
Post by: JoeBowler on February 07, 2004, 08:49:09 AM
So what ? A lot of people work hard. I started off as a  $ .50/hour farm hand. Worked 80 to 100 hours a week to put myself thru school , got an education and got a better job. Today I’m in good shape financially and no I don’t own a proshop.

YOU  were probably MAKING over $50 an hour plus BENEFITS  when you RETIRED, with a PENSION, with NO capital outlay on your part.  I’m willing to bet that few PROSHOP owners CLEAR  $20/hour with NO benefits and YOU think they are OVERPAID.
Title: Re: Expensive Pro Shop Operator
Post by: JOE FALCO on February 07, 2004, 09:28:53 AM
You asked a QUESTION and I answered you .. now you make statements about how much PRO SHOP owners/workers are making .. I don't know the answers so I can't discuss it ..$75 is TOO MUCH to pay for BALL DRILLING!

Now .. if you want to know where YOU can get it cheaper .. drop me a line and I'll email the info to you .. but then again .. you claim to be smart enough to do the research ON YOUR OWN!

Any questions you have of me .. please drop me a line .. I' don't need  to bother others .. My opinion on this subject is that $75 is TOO MUCH FOR DRILLING (even with the inserts provided)!

--------------------
Hit them light and watch them fight
      J O E - F A L C O
Title: Re: Expensive Pro Shop Operator
Post by: Brickguy221 on February 07, 2004, 12:58:33 PM
I agree with Joe that $75 is too much. And not just too much, but waaaaay too much. Especially for the inaccuracy and numerous errors of span and pitches being drilled now days by a lot of drillers. Note, I didn't say "all," but I did say "a lot." Especially where I live and if this is any indication of nation wide, then there are waaaay more bad drillers out there than good ones and $75 is too much for this kind of workmanship. Due to this type workmanship, I am forced to get my drilling done on line and I get it done for half that plus the drilling accuracy is second to none. It is so perfect that you can't even measure it being even as much as 1/64th inch off anywhere. When I put my hand in one ball and then another, I can't tell you which ball my hand is in. If anyone doubts this, send your drilling specs to Doug Sterner and find out for your self.

--------------------
Don't wear your self out cutting wood with an axe...Use a Buzzsaw

Edited on 2/7/2004 1:56 PM
Title: Re: Expensive Pro Shop Operator
Post by: SrKegler on February 07, 2004, 06:46:40 PM
I’ve been following this, can’t really understand the problem.  One poster says $75 is too much.  How do you determine a fair price.  What price do you put on a misfitting ball that injures your hand.  Seems to be a lot of bad drillers out there when I see all the posts about people having thumb and finger problems.

On the conservative side, a COMPETENT driller spends about 1-2 hours with a new customer.  Maybe watch him bowl a few games, figure his PAP coordinates, discuss the lane conditions he wants to bowl on, what he wants the ball to do, etc.

Now if I take my car into the shop, they have a large sign that states their labor rates is $75 an hour.  Do I quibble, and say that is just too much?  Guess I could take it to one of the shade tree mechanics who only charges $40 an hour.

I go for haircuts, cost is $12, takes about 15 minutes.  Around $48.00 an hour.

Plumbers in my area want $50 and hour, electricians run $60 an hour.

The point is, each craft, and Yes BALL DRILLING is a CRAFT.

In this case, $75 less $10 for a slug, 2 grips @ $5 leaves the driller a net of $55.

His prices seem right in line with all the other crafts.  If anything, they should charge more just for all the BS they have to put up with.

Bottom line, if you think the price is too high, go someplace else.  

Pay for what you get, just make sure you get what you pay for.

--------------------
~~~SrK - Have balls, will travel

Old bowlers never die, we just don't score as often
Title: Re: Expensive Pro Shop Operator
Post by: Brickguy221 on February 07, 2004, 07:19:48 PM
Sr. Kegler, if you will read my post just above yours, you will see that I "am not" getting what I paid for so that's why I was forced to go on line to get my balls drilled. Would you pay $75 for inferior workmanship? I doubt you would and I know I won't and neither will the others here.

For first class work and accuracy you have a good point, but for the accuracy I and others get without going on line you don't have a good point. If you had the local driller where I live drill your ball one time, you would understand what I am talking about.

--------------------
Don't wear your self out cutting wood with an axe...Use a Buzzsaw
Title: Re: Expensive Pro Shop Operator
Post by: SrKegler on February 07, 2004, 07:35:59 PM
Good points Brickguy, that's why SKEET has to decide if the guys services were worth the extra money.  In this case it wasn't and he went someplace else.  Now if the other driller gave him the wrong pitches or span, would it have been worth the savings?

Believe me, I know what you are experiencing.  A good driller is extremely hard to find.  I could care less what mine charges, I know it will be a perfect fit.  Only problem I have is he is so good, there is a waiting list to get in to see him.  Normally I just have to drop the equipment off, and he works on it in his spare time in between jobs and pick the equipment up the next week.

The point I was trying to get across was people arbitraily setting a value on the drillers services and stating what should be charged.
--------------------
~~~SrK - Have balls, will travel

Old bowlers never die, we just don't score as often
Title: Re: Expensive Pro Shop Operator
Post by: a_ak57 on February 07, 2004, 08:09:50 PM
The guy who owns our local pro shop, Skip, is very nice.  He is knowledgable, and will drill a retail price ball with inserts, and will help us bowlers who are confused or just don't know.

But on the other hand, some dumb employee who works there sometimes, I don't like.  He seems to have no knowledge of anything, and gives nothing at all except drilling.  Whenever I get a ball drilled, I just wait until Skip is there.  I remember, when I got my first reactive ball drilled, the guy didn't even explain the difference between conventional and finger-tip, I went with finger tip, and then had to shell out more money to get it plugged and redrilled.  But when Skip was there.

I'm not even going to bother with the other guy anymore, when for the same price, I get help, intelligence, and inserts from Skip.  

Obviously I seem to have both sides, the knowledgable, helpful good driller, and the kind who knows nothing, and just wants money.
Title: Re: Expensive Pro Shop Operator
Post by: Brickguy221 on February 07, 2004, 09:04:06 PM
10 years ago there were several good drillers where I live. Accurate in recommendations, accurate in layouts, accurate in drilling and etc. I'm sure it is possibaly likewise where some of the rest of you live. Up to 2 years ago it was down to 1 and now there are none.

What's happened to all the good drillers? For the ones where I live, on the one 2 years ago, his wife filed for divorce and then he had some heart problems and had to quit. Then there was one that died from cancer. Another simply got "burned out" drilling and went elsewhere even though he had more business than he could handle and he was making plenty of money. Another got into financial trouble and "skipped" the country. And another went to work for Ebonite. And there was one more that simply got old and retired.

People took their place, but they can't drill. Why? Darned if I know. Have any of the rest of you experienced this in your areas? I know there is a bunch of learning to be a quality Pro Shop operator and an exceptional one like Sr. Kegler is fortunate to have, but what is the problem with all the new guys trying to drill and they can't. I can lay a ball out and I'm sure I can drill a ball accurate with the modern digital drilling machines of today, but these new guys can't even do that..........Does anyone have an explanation?

--------------------
Don't wear your self out cutting wood with an axe...Use a Buzzsaw
Title: Re: Expensive Pro Shop Operator
Post by: HamPster on February 07, 2004, 09:31:59 PM
Either they're not paying attention or they don't really care.  Then of course there are the other ones that are constantly hounded by people who want their ball drilled NOW, and get very impatient if their ball takes so much as a minute longer.  The customers aren't the only ones who have a right to get upset, they can be very unreasonable, and it happens most of the time.  They want something now, perfect, and cheap and expect you to get on your knees and thank them for coming to you.  If you want something done correctly, bring it to me, sit down, and shut up.  How many of you squabble about getting a ball drilled, but will go right out and drop 300 bucks on a new driver or softball bat without even thinking about it?  All the guys at those stores just ring you up, they don't have to specially calibrate it or anything.
--------------------
The weekly signature series, by Hamster, presenting a mini-series of quotes from Shrek!

"You know how you tryin to give somebody the hint, but they won't leave, then there's that big awkward silence, you know . . . ."
Title: Re: Expensive Pro Shop Operator
Post by: SrKegler on February 07, 2004, 09:51:37 PM
3rd try, grammar cops caught me.

Where have all the good drillers gone?  Read some of the prior posts.  I don't understand why a bowler will spend hours on the internet trying to save $10-$20 and then blow $30 a nite on brackets and booze.

Drilling balls is an art, not something you can learn from a book.  A good driller, like OLI, can look at your hand, check your current pitches, and know exactly what is needed to make your ball fit like a glove.

A good driller can watch you throw a few balls and tell you what ball and drillings you need to conquer a certain condition.

I would bet 90% of the bowlers on this site experience thumb problems, finger problems, etc.  Yet we still complain about how much we have to pay to get something done right.

Of course, its a mute point, in a few years pro-shops will be a thing of the past.  We can all just order our equipment off the web, those guys are great and can do all this diagnosis over the phone.

Look at all the money we will save.

Why anyone in their right mind would want to pursue this as a career is beyond me.
--------------------
~~~SrK - Have balls, will travel

Old bowlers never die, we just don't score as often
Title: Re: Expensive Pro Shop Operator
Post by: JOE FALCO on February 07, 2004, 10:26:46 PM
FORUM allows you to speak your piece .. others have .. this is NOT a direct response to ANYBODY .. just thoughts from what I've read: Do I need certain pitches in my thumb/fingers? Am I growing every time I buy a ball and my SPAN changes? Am I unhappy with the drilling of my CURRENT ball? If I answer NO to all these questions I asked myself .. Do I want to spend $75 for a DRILLING or spend 1/2 that and have the ball drilled like my last one! I guess there's a lot of questions I have to ask MYSELF!
--------------------
Hit them light and watch them fight
      J O E - F A L C O
Title: Re: Expensive Pro Shop Operator
Post by: SrKegler on February 07, 2004, 10:44:12 PM
Joe:  The problem I see most of the time is most people have no idea if everything is correct until an expert shows them the difference.  Also, yes, things do change.  As we age we lose flexibility in our finger joints.  Most of us would benefit with some reverse pitch in the fingers.

I have seen people come in to get fitted, all the adjustments are made.  We then ask them how it feels.  Of course the answer is great.  However, once they start rolling the ball off their hands we see the fingers aren't coming out straight, needs a little more side pitch.

Look at all the posts we have about pitches and how to determine what is right or wrong.  Luckylefty has done a great job educating us.  Sure must be a bunch of inept drillers out there, otherwise everyone would just keep putting the same span and pitches in every ball.

My last set of changes were about 6 months ago.  Right now I'm due to have some more reverse put into the fingers, starting to get burns on the pads of my fingers.

Question everyone has to ask themselves is, are you sure what you have is right.  Most people have had the wrong drills for so long that it feels natural.

Good point though, next time I take the car into the garage, I'm sure not paying $75 an hour labor rates.  $37.50 is what it is worth.  After all, all those guys have to do is read a computer printout.

CYA in May, remember, I'm bigger & younger than you
--------------------
~~~SrK - Have balls, will travel

Old bowlers never die, we just don't score as often
Title: Re: Expensive Pro Shop Operator
Post by: Mike Austin on February 08, 2004, 03:56:11 PM
In the grand scheme of things, who is to say what is too much?  The market says.  Joe Falco, Sheet, and others have their opinions, and that is all they are is opinions.  If this guy can get $75.00 for drilling, is making his customers happy, is doing a good job as far as they are concerned, then MORE power to him.

Joe F, the reason that you haven't gotten any drillers to admit that $75.00 is too high is because any GOOD driller would like to be making that much.  Unlike what Bamaster said, I charge $50 for drilling.  I give enough service that it is worth it.  GOOD drillers do that, we can let our work speak for itself.  Unknowledgeable, less talented drillers have to lower their price, because they can't do as good a job, $50.00 would be too much for their lesser service.  You get what you pay for.  The GOOD drillers know what is involved in giving good service, the cost of tools, maintenance on said tools and equipment, etc....

What happens when I suggest a ball for a customer and it is the wrong ball, period.  I eat it.  The ball comes back to me and I replace the ball with one that will perform to expectations, given that Isuggested this ball.  It was my mistake.  Luckily, that doesn't happen often.  A lesser pro shop would not do that.  That guarantee is part of why I can charge more.  Better service.

Somebody said that I said something about the Tour truck, which I haven't, but I will.  Last year it was $25.00 for drilling, milling holes was more.  They don't keep anybodies specs, you have to know your own.  They don't finish off the holes, you do.  They don't glue in the grips, you do.  If they make a mistake, too bad, usually.  They have one guy marking off lines, and 1-3 guys mashing holes.  Very streamlined, but they drill alot of balls.  They have a monoply, you can't compete with them, too expensive.  You also couldn't make a living trying to.  I'm lucky, I know my own specs and marked off my own lines.  They don't give much advice on layouts, surfaces, anything, just mash holes, they don't have time.  The ball company reps do the other things, but you have to ask for their advice, and their staff players come first.  I'm lucky again, I know most of those guys, so I can do ball talk pretty easily.

Somebody mentioned that you gotta be able to hit the lines.... If you don't mark off the lanes the same way every time, doesn't matter if you hit them or not.  Ball drilling requires more than most of you understand to do an excellent job.  I see work from some so called "pro" shop operators all the time.  I know who did the work just by looking at it.  I also DON'T see balls from a couple other shops very often, they do good work.

Unfortunately there are two large majorities in this industry.  The majority of bowlers don't want to pay for quality work, they mostly started off with crappy work and therefore don't want to pay for better.  The large majority of pro shops do shabby work, and have to lower their price in order to make sales.  A guy such as myself is seen as the bad guy, because I'm trying to make money.  I know more, do more, experienced more, provide more, therefore I can charge more.  That's business, supply and demand.  It has/is very hard to stick to my guns and charge my price to keep new people from going down the street.  BUT, the people that really want MY service will pay for it, those that don't won't, they will get what they pay for.  You don't see any pro shop owners drive around in Suburbans or Escalades too often.  If you do, their wife makes good money, or their family has money more times than not.  

Just like you say you did Joe Falco, I work hard, very hard, seven days a week.  I want to be compensated for my effort and expertise.  Why am I a bad person because I'm trying to provide for my family and have some of the decent things in life?

Maybe the knowledgeable people on here should do reviews for FREE.  Maybe I should get paid for everytime somebody clicks on my review.  I like that.  Then if you don't want to read a knowledgeable review, you get to read a crappy one for free.  Yeah, that's the ticket!!!!!  LOL!!!!
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Mike Austin
Mike Austin's Precision Pro Shop
Houston, TX
strikes4days@sbcglobal.net
Storm Pro Shop Staff Member
Vise Grips Staff Member


Onward through the Storm!!!!

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