not that it matters, DHL is doing no more domestic shipping, as of Jan 30,2009 they will only be doing international shipping. sasch is correct, they are a German owned company. incorrct that they are bankrupt, they are still the largest international shipping company in the world, they made HUGE earnings internationally, bottom line, they suck in the u.s. the market has dropped sharpley and they are in the process of "restructuring" (that word gets thrown out there alot today). they tried using cheap independent contractors at minimum wage and you get what you pay for. crappy sevice! don't expect a champagne drink on a beer budget. there's a reason ups is good, they're all union and held responsible. DHL is going to try and strip the company down to the bare core and build it back up from the ground somewhere in the future. didn't mean to get long winded, i work for DHL in south bend, indiana  and i'm one of the guys losing my job on the 30th after 18+ years. we're union but not even close to ups in wages or bennies. i use ups, no problem.