Thanks for the positive input Drillwizard, and Doug. I do apologize for the problem with BWB. While dealing with a major illness in the family, my sister was running my shop for me. Maybe looking back, I should have closed down for a few months. I was forced to leave town to deal with this, and just got back online. I will work with you in anyway you see fit, but to let you know "your ball" was recovered by UPS on July 9th. It did have a valid shipping label with the tracking number you were sent. UPS had credited my account for the insured amount, and I re-ordered another ball from Lane #1, which I received this afternoon. My UPS office opens here at 10 AM CDT, and I can ship the ball out myself. Again I apologize, as I thought this would not be too much for her to run seeing as how it is off-season, but she got bogged down, and it slipped through the cracks. Like Doug, I do this "business" as a hobby, and do maintain another career, so I'm not in it for the money, just a true love of the game! You can be assured a new tracking number by noon tomorrow, for a similar requested ball with identical specs. As stated before, I have done a lot of business on this site, and never had a problem. My rep is worth a lot more than the cost of a bowling ball!
Thanks,
Rick
Edited on 7/15/2003 11:19 PM