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Author Topic: Complaints about cheap alley owners  (Read 1447 times)

HamPster

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Complaints about cheap alley owners
« on: July 25, 2003, 03:08:50 AM »
As many of you know, one of the houses in town has recently applied Laneshield to their old wood lanes.  My opinion of this has positively increased each time I've seen play on them, although I haven't bowled on it much myself.  However, it's the cheapness of the alley owner that makes this a diamond necklace on a pig.  

They resurfaced the approaches during the installation of Laneshield, now it feels like I'm sliding on sandpaper.  Other people don't seem to notice, but some like me do.  The ball returns are semi-above ground and capped.  Makes it impossible to play deeper than 4th arrow on the right lane.  They only painted the caps.  The ball returns themselves are old and moderatly kept up.  The gutters were all replaced with the bumper systems you see in most new synthetic houses.  However, they're not computerized, a pin attendant (just to be PC here, lol) has to go down with a hooked rod and pull them up.  The monitors and general scorekeeping system, while easy to understand and navigate, is from the days of DOS and beyond.  The pits routinely chew balls up, and I'd say their pro shop does more free plug work on damaged balls than anything else, because they have no pro shop operator mainly.  

However, the owner did purchase a brand new Phoenix lane machine, top of the line, and really expensive.  He finally listened to the myriad of complaints over the last few years and broke down by installing Laneshield.  I was surprised he actually bought new gutters and kickbacks as well as painting the return capping and freshening up the approaches.  All in all, it's a decent improvement, but the many things he could and should have done in the process that were overlooked still irk me.  Just his general overall attitude to things is what makes most people the maddest.  This may not sound like something to get up in arms over, but if you were in the situation, I'm sure you'd agree with the masses.  

Or maybe it's the incredible attention the manager of the most popular and newest alley in the city gives to everyone and everything.  It's about a 6 year old house, with 18 holes of mini golf and a go kart track.  It's home to the pro shop I work in.  His high attention to detail and relationships with his bowlers make it an excellent place to bowl, even though the carry sucks, lol.  Money is a driving force, of course, but it seems to not be an object if something is needed or asked for.  Great guy.
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mumzie

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Re: Complaints about cheap alley owners
« Reply #1 on: July 25, 2003, 06:47:08 PM »
Well, the house I consider "home" just got a new owner. The guy who has managed the place for 13 years just bought it.
The other house in town underwent a 3 million dollar renovation a couple of years ago, and is going a bang-up birthday party/cosmic business.
"my owner" just spent a TON of money replacing 40+ year old pinsetters. He hasn't done the ball returns or scorers yet, although they badly need it too. He's going to remodel the nursery/restaurant/bar area into something that can make money - not just take up floor space.
He just spent a TON on a full sand/resurface job - took the crew almost 3 weeks to resurface 32 lanes - they're almost like new.
I'm willing to be patient, and let him recoup a little of this dollar hemmorage before I start ragging on him about the scorers. I'd just as soon he didn't turn this house into a birthday party mecca just to make money, and forget about the bowlers like the other center has. In an older center, it all takes time, and more importantly, a LOT of money.
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DON DRAPER

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Re: Complaints about cheap alley owners
« Reply #2 on: July 25, 2003, 11:03:28 PM »
owners of bowling alleys here in the midwest need to update and improve their air conditioning. i shouldn't sweat clear through all my clothes when i practice 6 games.

Doggie the Dog

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Re: Complaints about cheap alley owners
« Reply #3 on: July 26, 2003, 12:03:23 AM »
Greg, I concur on the AC issue.
I cannot call the owner of my center cheap, he's always improving the facility whenever he can, but attention needs to be paid to the machines- one pair has given us league bowlers fits for the past 3-4 years or so- and also the scorers are about 18 years old and are due for replacement.
We got HPL synthetics 10 years ago and the heads were replaced by AMF under warranty- at the same time, new masks and seating were installed.  Last year we got new glow in the dark carpeting for Cosmic bowling.
So, again, they're not cheap, but things still need to be done.

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9andaWiggle

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Re: Complaints about cheap alley owners
« Reply #4 on: July 26, 2003, 12:18:34 AM »
On the AC issue...  I bowl in a place that keeps it pretty cool in there.  I'm usually cold until we throw a few.  However, by midway through practice I am hot and sweaty.  Mind you, I'm not in the best shape, but I'm not more than 10-15 lbs overweight for my height.  It's just that in practice (or 2 man teams) the pace is quicker, so your body produces more heat.  Only so much the AC can do to help there.  BUT, if you start sweating before you pick up the ball, then I agree they need to be updated.
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C-G ProShop-Carl

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Re: Complaints about cheap alley owners
« Reply #5 on: July 26, 2003, 12:21:49 AM »
There are a few things you have to realize when talking about a center not spending money....and WHY they are not spending money.

Before I start I wanted to mention, once approaches are resurfaced, it is going to take a few weeks to get back to where they should be.


OK, on the center issures. In order to spend money you have to justify spending it by MAKING it. I will use my center as an example. It is nearly 60 years old, 14 lanes above ground returns and older computers.

The owner has hired me on to run the place. I have suggested going with inground ball returns. He showed me the estimate from 2 years ago, they want $15,000 per pair and it may be higher now. That is alot of money to make up.

The newer computer systems are not cheap either. I would love to put the modern style tables with each table having its own monitors. Too much money.

You cannot spend money if it is not justified. If bowlers are complaining about a shot and you purchase the new machine, then you have shown them that you are trying to make them happy. That is justified.

Some Centers just do not have enough revenue to purchase all of those things. If they can do it, usually it is over time.
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HamPster

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Re: Complaints about cheap alley owners
« Reply #6 on: July 26, 2003, 12:32:17 AM »
Yeah, this is one of the most popular centers in the city, and since we only have 5, and really only two that are prominent (this one being one of them), he gets a cityful of business.  40 lanes, the house is FULL every single league night.  He's a real penny pincher, he has the money, and everybody knows it.  Hehe, that's why most people don't like him.  He was gonna lose some major business if he wouldn't have done what he did.  Nobody likes sliding into protruding nails from butch patch jobs on the approaches.
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Forget Kung Fu, I know Ron Bahr!!!

The only difference between youth and adult leagues are that the big boys are allowed to whine.  They're more entertaining anyway.