You are right. I didn't coordinate with the office before posting on here that you should call the office. It's my fault for the miscommunication. Hopefully, you will get your copy in the interim and won't have to call them again. Everyone will get the same number of issues they paid for. We did the double issue to move us up, so we would be consistent with the rest of the printing industry. You will get your magazines just before the start of the month or in the first half of the month, instead of at the end of the month or into the next month. We have been looking for an easy way to do this since I have been at BTM. We finally decided there is no easy way, so we did it and tried to make it as painless as possible. The bonus to you is a great 80 page issue for June/July. If you read this issue and are not satisfied, call us up and we will refund the rest of your subscription. We don't want any disgruntled customers, if there is any way we can help it. Yes, we have asked you to help us with the delivery problem by contacting your local post office or filling out a complaint form online at their website. We are not doing this to dodge the blame, we really need your help, because our efforts have been futile. Short of raising the subscription rate enough to pay for 1st class postage for everyone, we don't have any other alternatives.
Jim King
Editor
Edited on 7/1/2006 6:36 AM
Edited on 7/1/2006 6:37 AM
