I have a couple of comments from when I was with Brunswick and we were looking at requiring staffers to post reviews....
My initial response was that I was against it....many staffers, on ALL staffs, rarely can spell more or less be literate.
Someone mentioned giving more imformative reviews....such as pros and cons, as well as conditions, etc. These are bowlers, some being pro shop operators not 'reps'.
Very few...VERY FEW reps, more or less bowlers or operators, see true ball motion and/or reaction and can explain or relate it. They are giving their view as well as impressions.
Staffers, no matter what level, are or should stick by their company....they are going to spin it to the positive or at least try....
And the comments on not trusting your pro shop operator....you would be AMAZED, at how many BAD ball drillers or pro shop operators there are...or should I say uneducated or antiquated in their views or techniques.
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Formerly BrunsRico